Jacob Transportation Moving
Mover in Haverhill, Massachusetts
Google rating
4.6
Ratings counted
20
Are 1 or 2 star
10.0%Above typical
The rating breakdown
2 of the 20 ratings in Google’s published star breakdown for Jacob Transportation Moving are one or two star.
Worked out from 20 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Haverhill
6.7 percentage points higher than the middle of the 4 listings in Haverhill we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 18 | 90.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 10.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Jacob Transportation Moving at 10.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Jacob Transportation Moving, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Jacob Transportation Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not hire this guys with hourly rate. I've never realized that they could work very slowly and charge more. People in this firm seem kind, but this does not mean efficient. I hired 3 guys from this firm because it is 2 bed room apt, then my regret started from this. Firstly, the appointment was 10AM, but they asked me if I could move at 7AM, then they were 1 hour 15 min late. One guy started stop watch but I realized this when I paid. So check stop watch before you start!
Hello , first I would like to describe the service from the company that I had an service with it , I didn’t knew about it either, I have a friend that she gave their location to me and I read a review about it that everyone had a great …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Careful with belongings8 · 44%
- Worked hard and fast8 · 44%
- Professional and courteous8 · 44%
- Turned up when they said4 · 22%
- Kept in touch2 · 11%
- Price matched the quote1 · 6%
Counted across the 18 four and five star reviews we have read for Jacob Transportation Moving. A review can mention more than one thing.
In their own words
Jordy and his team are absolutely fabulous. Booked for a move and confirmed in the same day. Service was quick, managed to move out of an apartment with a complicated layout and stairs with ease, protecting all of our belongings and quick reassembly. Great pricing, great service 10/10 recommendation will be using them for any move in the future!
I highly recommend Jordy and Esequiel! They were excellent - professional, punctual, and very flexible. They did a great job helping with my move, and everything went smoothly. Super reliable and hardworking team.
Very deficient the guys did a very good job we hired 3 movers for our move they have very good communication and organization they disassembled our beds and sofa and reassembled it in our new house very well I loved them I recommend them!!
Had a wonderful experience with Jacob. Transportation would definitely hire them again. They were absolutely professional to two workers who showed up to move my furniture. Were extremely knowledgeable professional knew what they were doing and polite . The day they showed up, it was extremely hot and despite that they did everything so good! Mel, who was in the office and answered the call , actually was able to book my job within two days and the cost was so reasonable. I was shocked.!!!
Hi Paula! Thank you very much for your feedback and for trusting Jacob Transportation Moving with your belongings. We’re glad to hear that everything went smoothly and that our service met your expectations. We’re here for any future moves you may need!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful with walls3
- efficiency3
- hard working2
- responsible2
- blankets2
- care with items2
- reasonable cost2
- belongings protection2
- polite staff2
- communication2
What the company says about itself
Taken from Jacob Transportation Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…are experienced and very careful. Fully Licensed Moving Protection Professional Wrapping”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…is simple. It's fast & easy! Start Free Quote Now 0 happy customers 0 boxes moved 0 y”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…confidence From Planning to Unpacking Since 2018 we’ve taken pride in our work and belie”Raw text captured from the page, including any surrounding navigation.