JD Johnson Moving Company
Mover in Mooresville, North Carolina
Google rating
4.7
Ratings counted
48
Are 1 or 2 star
6.3%Above typical
The rating breakdown
3 of the 48 ratings in Google’s published star breakdown for JD Johnson Moving Company are one or two star.
Worked out from 48 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Mooresville
5.2 percentage points higher than the middle of the 11 listings in Mooresville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 44 | 91.7% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 2.1% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 6.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is JD Johnson Moving Company at 6.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for JD Johnson Moving Company, counted by matching the words they used.
- Damage to belongings1 · 33%
- Items missing or never delivered1 · 33%
Counted across the 3 one and two star reviews we have read for JD Johnson Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Feedback on My Experience withJD Johnson moving company I want to share my experience with JD Johnson moving regarding my recent residential move. I hired this company for a local move within the state, covering just a mile distance. They loaded my belongings into two trucks and held them overnight before delivery. Upon delivery, I noticed that several valuable items were missing, including electrical charge batteries with the base and a Bose soundbar.
Husband was trying to purchase pet stairs from the JD Johnson Furniture Barn next to the moving company. They emailed us and told us their hours. Showed up today about an hour before close. Nobody here, lights off, not even a …
Sorry for the inconvenience. You had texted a day or so before this date, that you wanted the steps. No one came so figured you changed your mind this happens 2 to 3 time a day. They closed the store 25 to 30 mins early bc there where no appointments for that day and now one had said they were…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 41%
- Worked hard and fast5 · 29%
- Kept in touch4 · 24%
- Turned up when they said2 · 12%
- Careful with belongings2 · 12%
- Price matched the quote1 · 6%
Counted across the 17 four and five star reviews we have read for JD Johnson Moving Company. A review can mention more than one thing.
In their own words
JD Johnson Moving Company exceeded our expectations from start to finish. The team was professional, efficient, punctual, and exceptionally well-organized. Communication was excellent throughout the entire process. They went above and beyond to make the move as smooth and stress-free as possible. It’s refreshing to work with a company that is dependable, honest, and truly takes pride in delivering outstanding customer service.
We made a last minute call to have our washer and dryer be moved from the 2nd floor of our previous home to our new home, thank goodness we found Danny and his guys! They came the next day, loaded it, brought it over & reconnected...all for a great price! My husband's back was thankful and so was I. Highly Recommend!
I have personally used JD Moving Company twice. Professional guys. Nothing damaged. I own a property management company, and I refer him to all my clients.
We hired JD Johnson Moving to move my dad who was downsizing from his home of 34 years. Danny was wonderful to deal with. He was prompt and very communicative to our inquiries. His team showed up right on time and were very efficient and friendly. They all had great attitudes and jumped right in and got the job done quickly. Additionally, the pricing was competitive as was transparency of the cost, up front. Would highly recommend!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- quality work6
- professional movers4
- courteous4
- courteous staff3
- storage unit2
- cost2
- truck2
- loading and unloading2
- easy to work with2
- reputable company2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews