JFK Moving LLC
Mover in Riverside, California
Its address is in Moreno Valley, California. It appears here because Google returns it for Riverside.
Google rating
4.8
Ratings counted
557
Are 1 or 2 star
5.0%Around typical
The rating breakdown
28 of the 557 ratings in Google’s published star breakdown for JFK Moving LLC are one or two star.
Against other listings in Riverside
About the same as the middle of the 16 listings in Riverside we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 518 | 93.0% | |
| 4 star | 10 | 1.8% | |
| 3 star | 1 | 0.2% | |
| 2 star | 2 | 0.4% | |
| 1 star | 26 | 4.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is JFK Moving LLC at 5.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for JFK Moving LLC, counted by matching the words they used.
- Crew conduct8 · 32%
- Damage to belongings6 · 24%
- Late, delayed or a no-show3 · 12%
- Items missing or never delivered2 · 8%
- Price rose after the quote1 · 4%
- Stopped responding1 · 4%
Counted across the 25 one and two star reviews we have read for JFK Moving LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Overall I had a really negative experience hiring JFK Movers and regret choosing them for my moving company. The three worse things that you don’t want happening is what I experienced with them 1) a coffee table was damaged in the truck during the move and the owner only wanted to offer me $25 off the bill and I had to fight for more credit/money back because my coffee table was worth more than $25 and needed to be replaced 2) rude movers (1 guy was nice and the other guy who spoke Ukrainian was rude [Sukrab…
Dear Natasha, We’re disappointed to read this review and are sorry that your experience did not meet your expectations. We appreciate you choosing JFK Moving Company and taking the time to share your feedback, as we take all concerns seriously.
I had a great experience with JFK. Oscar and his guy were knowledgeable, friendly and quick. ****UPDATE**** I previously hired this company and had no issues. However, after a recent experience, I am extremely disappointed with my experience with this moving company. During my move, several items went missing, and when I brought this to their attention, the company refused to take any accountability or provide a meaningful resolution.
Thank you for your feedback. We are happy to serve you and your family/friends at our best!
Completely unacceptable experience from start to finish... The movers arrived three hours late, acted condescending, and showed zero remorse or willingness to apologize for the delay. To top it off, they kept our deposit and refused to return it. When I stated I was going to leave a Google review, management escalated to intimidation, threatening me by saying, "we know where you live, post the review and watch what happens" This kind of unprofessionalism, theft, and harassment is alarming, avoid this business at…
We are deeply sorry for the frustration, stress, and disappointment you experienced. No customer should ever feel disrespected, intimidated, or unheard when communicating with our company.
I was estimating a totally different price over the phone. They came to view my home and change the estimate. After viewing my home and seeing our cars other random charges were added. I asked what size tv’s aren’t standard size and they couldn’t give me an answer but said each tv to move would be an additional charge of $99 plus a fee of $45 and each hour $175 guesstimating 3-4 hours. Charging based off of what you think someone can afford is disgusting smh shame on them!
Hi Alana, We understand that pricing can sometimes feel inconsistent, especially when comparing a phone estimate to an on-site assessment. While it’s easy to provide rough numbers over the phone, an on-site estimate allows us to evaluate the full scope of the move—including access points…
0/0 stars. Reached out, called & sent pictures of items to move as requested by company. Asked multiple times for a quote/ estimate, and was asked the same info I gave over the phone which I gave again. Reached out three times to ask for a quote & never received one/ was ghosted. Guess they didn’t want my business, went with another moving company. Don’t bother with this company, waste of time.
We are sorry to hear about your negative experience with our company. It is clear that there has been a significant breakdown in communication, and for that, we sincerely apologize. Our intention is never to cause frustration or inconvenience to our customers, and it is disheartening to see that we…
I want to start by saying I genuinely feel for the workers — moving is physically demanding work and it’s often underpaid. That said, my experience with this company was disappointing. During my move, my brand new 58-inch TV was cracked and completely ruined. I understand that accidents can happen during a move. What truly sets a company apart, though, is how they respond when something goes wrong. When I called to notify Tia, she sounded irritated and simply stated she would send me a claims link.
We are sorry to learn that you reported damage to your television. While we cannot confirm responsibility or discuss the details of an individual claim publicly, all damage reports are reviewed through our formal claims process based on the documentation provided, the signed moving agreement, and…
I had a move booked with a 1p - 4p arrival. The movers that showed up at 5:45p claimed the original crew left early because they were tired. No communication was provided to us during our wait and the girl at the office honestly seemed clueless about the job entirely to the point where she didn’t know how much the balance was for our move. The whole move took about 1.5 hours and while movers seemed decent enough they never assisted with the furniture reassembly as promised during the booking.
We sincerely apologize for the late arrival and the lack of communication regarding the delay. An arrival after the confirmed 1–4 PM window is not the experience we aim to provide, and our office should have kept you updated.
HORRIBLE SERVICE!!! BUYER BEWARE. THIS COMPANY STEALS YOUR BELONGINGS!!! I wish I could give zero stars!! The company has been absolutely horrible to work with!! The movers that they sent were completely incompetent on how to pack furniture for cross country moving. My parents, who are the ones moving, had to instruct the two movers that were sent many times on how to properly pack furniture with protective blankets and put them in the truck properly.
Thank you for taking the time to leave us a review. We sincerely apologize for the stress you experienced. However, the dolly you believe is missing was never used or handled by our movers. It remains secured in the same truck it arrived in, strapped in its original position.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous233 · 50%
- Worked hard and fast202 · 43%
- Careful with belongings110 · 24%
- Turned up when they said88 · 19%
- Kept in touch39 · 8%
- Price matched the quote18 · 4%
Counted across the 466 four and five star reviews we have read for JFK Moving LLC. A review can mention more than one thing.
In their own words
I feel I must leave a honest review regarding the outstanding service we received from this company. We are all aware of the stress and frustration that moving can bring like..... I sure hope they show up on time, I hope they don't damage everything, I hope he does not spend 15 minutes shrink wrapping that drinking glass, I hope they all do not spend 15 minutes in my bathroom. We have all heard the nightmares!
Thank you for your feedback. We are happy to serve you and your family/friends at our best!
My overall experience using JFK has been a fantastic one. I wasn't really sure what to expect when I started looking for a moving company and everyone's rates were pretty standard across the board but when I spoke to the initial person they mentioned they had a weekday special if I booked a weekday before the 28th of the month. When I called back to book I got the same offer and no hassle with booking. Richard & Uktam arrived on moving day and they were great! They were quick and efficient and friendly.
Thank you for the great review! We’re so glad to hear that our team made your move easy and stress-free. We look forward to helping with your next move—thanks again for choosing JFK!
This is my second time using JFK Moving. The first time I utilized their service is when I sold my house 10/2024. The movers arrived on time, professional and ready to pack up my house with careful consideration while shrink wrapping all my furnishings and moved to storage unit. That was a great move!! Fast forward to my second move Out of State 03/2025. Their customer service was top notch in coordinating the moving requirements, rate etc.
Dear Louvonia, Thank you for taking the time to share your experience with JFK Moving Company! We are thrilled to hear that both of your moves with us—whether local or out of state—were positive and smooth.
JFK Moving saved our day! I just did a cross country move and had issues with our moving container (it was supposed to get dropped off directly to our apartment but U-Pack overbooked and weren't able to). We had no way to get our items without having to rent a moving truck and do way more work than we were intending to. I called JFK and they had availability the day of and sent 2 of the most efficient, friendly, and hardworking guys.
Thank you so much for your kind words and for taking the time to share your experience! We’re really glad we could help, especially with the unexpected issue at the U-Pack facility. Our movers will be very happy to hear your feedback — they always work hard to make sure every move goes smoothly.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers47
- polite staff45
- efficient movers28
- careful movers14
- furniture moving10
- piano moving7
- prompt arrival5
- no hidden fees5
- patient movers3
- short notice availability3
What the company says about itself
Taken from JFK Moving LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“, Riverside & San Diego JFK Moving is a licensed and insured moving company serving Los”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“San Diego JFK Moving is a licensed and insured moving company serving Los Angeles, Ora”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
- Advertises 24/7 availabilitysays on their website
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“(877) 671-3535 Everyday 8am-7pm Book (24/7) Book (24/7) Company About Us Blog Dona”Raw text captured from the page, including any surrounding navigation.