Jims Moving Service
Mover in Simi Valley, California
Google rating
4.6
Ratings counted
23
Are 1 or 2 star
8.7%Above typical
The rating breakdown
2 of the 23 ratings in Google’s published star breakdown for Jims Moving Service are one or two star.
Worked out from 23 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Simi Valley
5.7 percentage points higher than the middle of the 17 listings in Simi Valley we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 20 | 87.0% | |
| 4 star | 1 | 4.3% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 8.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Jims Moving Service at 8.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Jims Moving Service, counted by matching the words they used.
- Damage to belongings1 · 50%
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for Jims Moving Service. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Horrific. I asked for them to wrap my glass dresser with a blanket and tape. The workers tell me this is how they have done it for years and it isn't protocol. Gut feeling tells me again to ask, but more push back. I sit back and watch them destroy a lot of my new furniture. Desk, full of scratches. Kitchen table, gashed in two places. Mirrored dressers from Z Gallerie, scratched in multiple visible places. I would not recommend this team to my worst enemies.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 35%
- Worked hard and fast6 · 30%
- Turned up when they said2 · 10%
- Careful with belongings1 · 5%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Jims Moving Service. A review can mention more than one thing.
In their own words
Great moving company, highly recommend to anyone looking to move. I had 2 other companies give me quotes and Jim's was by far the cheapest and Stuart (the manager) was extremely helpful from start to finish. He not only came out to my house the day I called to give me a quote but he also came out on my move day just to check how everything was going. The movers were also really good, I had Dan, Dave and Josh and they were all super careful with my things and very friendly.
I would rate them higher than 5 stars if I could. They were very professional, efficient and courteous. They packed up everything in our thrift store to allow us to install new carpeting and then brought it all back to us. Great job Josh, Dan and Art!
This is the first time I've used a moving company and I am so happy I did. The ladies in the office were so helpful and the gentalmen that came out to give me an estimate for my move was very insightful. The moving crew arrived on time and …
If you need a moving company to move your things at a reasonable price Jim's moving is the place to go. They do local, long distance/out of state moving.I have used them a few times now and never had a problem with any of my things.
Thank you for choosing Jims Moving
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- job6
- furniture3
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews