Junk Punks Removal Service
Junk removal service in Janesville, Wisconsin
Google rating
4.9
Ratings counted
240
Are 1 or 2 star
3.3%Around typical
The rating breakdown
8 of the 240 ratings in Google’s published star breakdown for Junk Punks Removal Service are one or two star.
Against other listings in Janesville
About the same as the middle of the 14 listings in Janesville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 229 | 95.4% | |
| 4 star | 1 | 0.4% | |
| 3 star | 2 | 0.8% | |
| 2 star | 3 | 1.3% | |
| 1 star | 5 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Junk Punks Removal Service at 3.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Junk Punks Removal Service, counted by matching the words they used.
- Price rose after the quote1 · 14%
- Late, delayed or a no-show1 · 14%
Counted across the 7 one and two star reviews we have read for Junk Punks Removal Service. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Quoted 2.5 to 3 loads @ approx $1100 per load for my brother's small estate. He rented so I needed to do something quickly. First they showed up way late. One group was supposed to service the area but then sent another from Milwaukee. Second they were a younger crew that started cleaning out areas asked but then started grabbing things without asking. Did not finish cleaning out area asked and took items that could have been sold or donated first.
I wasnt going to leave a review-- but months after they send messages asking for them. I didnt have much to toss and was charged way more than I should've been, didnt give me the total or quote until after putting it in the dumpster or I …
I was told by the guys upon arrival my pile was to be about $200 to remove. They got it loaded up in about 20 minutes and then told me it was going to be $400 now, because it took more room in the truck than they thought. It definitely could've been stacked in the truck more efficiently than they did, as it was all just old garage siding, no irregular chunks or anything. I reluctantly paid, then they left the driveway full of paint chips and splinters, and I realized they took my new tarp I had under the pile.
My elderly retired grandmother called and asked for an estimate, wouldn't give us an estimate. They said they would give us an estimate when they got here. I put the TV and the end of the driveway for them to make it easier, they then proceeded to charge $400. I tried calling them that same day, still no return call 4 days later.
Called to schedule pick up of an old TV & was told it would be $145 & they could come the next day. They got here & insisted on $300 despite listening to the recorded call where the price of $145 was clearly stated. I sent them on their way & moved it myself. I would not recommend this company at all, they truly are punks.
My name is koda d Had a friend that had to remove a matress and a foam matress just 2 not heavy items and they charged 147 for its removal one hundred forty seven dollars for 2 not heavy matresses really .when the lady on the phone said …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 61%
- Worked hard and fast8 · 44%
- Turned up when they said6 · 33%
- Price matched the quote2 · 11%
- Careful with belongings1 · 6%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for Junk Punks Removal Service. A review can mention more than one thing.
In their own words
I had Junk Punks remove a bunch of stuff from my basement this morning. Deven and Jordan were on time, efficient, and very friendly. They did a great job, and were a real pleasure to be around. The price was just about what I thought it …
Thanks, Tom! We're so glad to hear Deven and Jordan made the process easy and enjoyable for you. It's awesome that everything went smoothly and met your expectations. We're here whenever you need us again!
I was a little leery of them quoting a price at the time they arrive (because you are sort-of a captive audience), but I thought it ended up being fair for the amount of work they did. They were extremely polite and took great care in noticing and protecting corners in the house. We will have another batch of "junk" in about a month, and I will definitely call them again! Karen
Hi Ann! It's great to hear that you felt the pricing was fair and that our team took good care of your home. We're looking forward to helping you out with your next batch of "junk." Thanks for choosing us!
James and Deven were great! On time, professional, communicated well throughout the process, and got my stubborn sleeper sofa out of a pretty tight space. Pricing is reasonable and comparable to other junk removal services
Hi Erin! We're so glad James and Deven could help out with your sofa. It’s awesome to hear they made the process smooth for you. Thanks for the kind words about our pricing too!
They came fast, negotiated a fair price and took the garbage away clean. Great guys, great service. Highly recommend!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff46
- easy scheduling3
- transparent pricing3
- mattress removal3
- couch removal2
- garage sweeping2
- freezer removal2
- sectional removal2
- customer questions2
- pool table removal2
What the company says about itself
Taken from Junk Punks Removal Service’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…service, dependable scheduling, and guaranteed results. Same-Day & Next-Day Service Up”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- facebook.comsocial