JustStorage
Self-storage facility in Taylor, Michigan
Its address is in Southgate, Michigan. It appears here because Google returns it for Taylor.
Google rating
4.8
Ratings counted
916
Are 1 or 2 star
4.1%Around typical
The rating breakdown
38 of the 916 ratings in Google’s published star breakdown for JustStorage are one or two star.
Against other listings in Taylor
About the same as the middle of the 4 listings in Taylor we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 834 | 91.0% | |
| 4 star | 33 | 3.6% | |
| 3 star | 11 | 1.2% | |
| 2 star | 11 | 1.2% | |
| 1 star | 27 | 2.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is JustStorage at 4.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
- Price matched the quote1 · 20%
Counted across the 5 four and five star reviews we have read for JustStorage. A review can mention more than one thing.
In their own words
Teresa and Gary at Just Storage have been a tremendous help. They’ve always been kind, professional, and willing to assist whenever I needed anything. Their customer service made a stressful process much easier, and I truly appreciate their patience and support. Thank you both!
Thank you so much for your kind words, we are thrilled to hear that Teresa and Gary provided exceptional customer service during your storage experience with us. We always strive to make our customers' lives easier and it means a lot to us that we were able to do that for you.
Teresa was a great representative. She helped me to get settled and a storage unit with a very good price. I will recommend this to anybody.
"Thank you for taking the time to share your positive experience with Teresa! We are so happy to hear that she was able to help you find a storage unit at a great price. We truly appreciate your recommendation and hope to continue providing excellent service to our customers. Thanks again!"
This place is amazing. The staff is extremely helpful and knowledgeable. My lock wouldn’t open and Gary and Teresa sawed my lock open for me. They are caring and I was so happy to store my items there. Inside was extremely clean and well lit. Easy access to both inside and outside storage! Great facility.
Thank you for your kind words! We are glad to hear that you had a positive experience at our facility. Our team takes pride in providing helpful and knowledgeable service to our customers.
Came in today to look into securing a storage unit. Did not know size I needed or anything about the process of doing so. Teresa and Haley assisted me along with my sister. They showed us different size units and I chose one that best …
We are delighted to hear about your positive experience with Teresa and Haley! It's our goal to make the storage rental process as easy and stress-free as possible, and we're thrilled that they were able to assist you in finding the perfect unit. Thank you for choosing us and for your kind words.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean area74
- unit rental43
- security cameras36
- unit selection30
- safe environment9
- thorough explanations7
- access hours4
- first month free3
- climate controlled storage2
- free use of truck2
What the company says about itself
Taken from JustStorage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…your items here and it's all insured. Going on a vacation? Then here's t”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
Show the text this came from
“…for. JustSelfStorage also holds an A+ rating with the Better Business Bureau , backi”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews