KGF Moving Services LLC
Google rating
4.7
Ratings counted
62
Are 1 or 2 star
6.5%Above typical
The rating breakdown
4 of the 62 ratings in Google’s published star breakdown for KGF Moving Services LLC are one or two star.
Against other listings in Toledo
2.9 percentage points higher than the middle of the 16 listings in Toledo we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 57 | 91.9% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 1.6% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 6.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is KGF Moving Services LLC at 6.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for KGF Moving Services LLC, counted by matching the words they used.
- Damage to belongings1 · 25%
- Items missing or never delivered1 · 25%
Counted across the 4 one and two star reviews we have read for KGF Moving Services LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If I could give 0 stars I would. I have video footage of the workers walking around empty handed for hours. They padded the bill and signed to get money from my account. I did not give approval. I was quoted half as much as they charged. Damage to furniture that obviously could not be repaired by the person who tried. I told him I was not happy with it. He then told my husband that was our choice to have him repair the furniture. We were not given a choice.
We worked diligently for 7.5 hours, but the customer provided an inaccurate item count, initially stating only 25 items. Despite this, we went beyond the minimum to accommodate her. The night before the move, she mentioned unresolved … More
THEY ARE INEXPERIENCED MOVERS! THEY NEED TRAINING! PLEASE FIND YOURSELF AN EXPERIENCED AND REPUTABLE COMPANY!! Being movers takes a certain amount of skill and the crew does not have it. I had a one bedroom apartment, that didn't have a couch or dining room furniture or appliances to be moved and it took them 6 hours to complete the move. There were only six steps at the first apartment and there is an elevator at the second location that also had a flatbed and shopping carts to help them move the items inside.
Hi Vernita, Thank you for sharing your feedback. I’m truly sorry to hear you were unhappy with your experience, and I understand how stressful moving can be. My goal is always to make the process as smooth and efficient as possible.
5 1/2 hours to do a two hour job, the truck was too small so I have to move more things myself and they charged for an extra hour of travel time that should have been half of that and 40 buck for a card fee. This company is a ripoff. There are several outright falsehoods in what you replied. You sent 2 men we did not choose 2. Your estimate was for 3 men 2 hours and you sent 2 men and a truck that was too small.
I’m sorry to hear this was your experience, and I appreciate you sharing your feedback — we’re always open to improving our service. That said, I want to clarify a few important details.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 40%
- Worked hard and fast5 · 33%
- Careful with belongings4 · 27%
- Turned up when they said3 · 20%
- Price matched the quote1 · 7%
- Kept in touch1 · 7%
Counted across the 15 four and five star reviews we have read for KGF Moving Services LLC. A review can mention more than one thing.
In their own words
I had a wonderful experience with this moving company, and Billy and Anthony did an amazing job. They were extremely professional, patient, and respectful of my belongings. They took their time to make sure everything was done correctly while still working quickly and efficiently. I honestly thought I didn’t have enough space, but they packed everything perfectly and made it all work. They secured my items so carefully and made the whole process feel STRESS FREE.
Hi Symphony, Thank you so much for the wonderful review! We’re glad to hear your move felt smooth and stress-free. Billy and Anthony appreciate the recognition, and were grateful you trusted KGF with your belongings. God bless, and thank you again for choosing us!
Nick and Billy did a fantastic job! Right on time, careful and communicative. Thank you!
Thank you so much, Sydney! We really appreciate the kind words. It was a pleasure helping you with your move — glad to hear everything went smoothly. We’ll be here anytime you need us again. … More
We had a very small moving job but they were more than willing to do it. I was quoted a fair price, workers came during the time allotment, were courteous & efficient and took care of our job. I would definitely use them again.
Thank you so much Pam! We’re glad we could help with your move, no matter the size. Our team prides itself on being courteous, efficient, and reliable, so it’s great to hear that reflected in your experience. We’d be happy to assist you again anytime!
While moving can be a stressful event, it wasn't at all the case with KGF Moving Services LLC. From start to finish, Billy and his team handled our move with compassion, kindness and integrity. They were diligent in answering all of our questions and ensured that our belongings were delivered safe and sound. We would use them again in a heartbeat and highly recommend them!
Thank you, Vince! It was an honor to help with your move. We’re so glad everything arrived safe and sound. We wish you the best settling into your new home!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff27
- polite staff7
- fast move5
- easy process4
- reliable movers3
- affordable2
- customer treatment2
- flexible scheduling2
- truck packing skills2
- punctual staff2
What the company says about itself
Taken from KGF Moving Services LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…for you. Contact us today to get a free estimate and discover why we are the preferred m”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…is its strange obsession with hot dogs. Since 1932, Tony Packo’s hot dogs, which are”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- manta.comdirectory