Legacy Moving & Storage of Arkansas
Moving and storage service in Fayetteville, Arkansas
Google rating
4.9
Ratings counted
64
Are 1 or 2 star
1.6%Unusually few
The rating breakdown
1 of the 64 ratings in Google’s published star breakdown for Legacy Moving & Storage of Arkansas are one or two star.
Against other listings in Fayetteville
About the same as the middle of the 10 listings in Fayetteville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 62 | 96.9% | |
| 4 star | 1 | 1.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Legacy Moving & Storage of Arkansas at 1.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Legacy Moving & Storage of Arkansas, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Legacy Moving & Storage of Arkansas. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I run a small business that issues credit cards, one of the applications came from a Mario Cunningham and after processing his application we received several threatening emails and phone calls from Tammy, the other owner threatening to sue us and call the FBI on us if we didn't return the deposit that Mario put down so obviously we gave her money back. Then she proceeded to file a dispute on the original payment essentially stealing $2,500 from us.
This review is obviously a spam review. We don’t even know who this person is much less know which company they claim they are representing. We are currently working with Google to have the spam review removed.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous16 · 80%
- Worked hard and fast7 · 35%
- Kept in touch3 · 15%
- Turned up when they said2 · 10%
- Careful with belongings2 · 10%
Counted across the 20 four and five star reviews we have read for Legacy Moving & Storage of Arkansas. A review can mention more than one thing.
In their own words
Legacy Transit Lines came recommended when another company couldn’t meet my timeline—and wow, am I grateful they did!! From the very first call, Tammy’s communication was clear and reassuring, keeping everything coordinated without a single hiccup. Mario checked in the day before, arrived with more than enough truck, boxes, and packing materials, and his team loaded my massive storage unit (including items that weren’t even fully packed!) in just about two(-ish) hours!!
Excellent service! Highly recommend Legacy. They came recommended by a close friend with Keller Williams. They showed up on time. Finished early. Put coverings on all the floor and stairs. Wrapped furniture. Quickly loaded up. The movers were nice guys too! Couldn’t be happier.
Mario and his crew were absolutely top notch! Never before in our 10 household moves was I more pleased with a moving crew. Not only did they treat our home and belongings with care, they unpacked faster than a crew with twice as many folks. Kory and Ryan were unpacking rockstars; efficient yet, always courteous. Zero items were dropped or damaged at unboxing. Communication was always upfront and clear. You could tell doing the job well was their priority.
Mario and his crew are amazing!! They went above and beyond for me! No matter how big or small the job was Mario and his crew did it. Very professional, very kind and always made sure I was happy with the outcome. Couldn’t have asked for a better moving company!! Highly recommend Mario!!!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- wall protection3
- truck unloading3
- storage units3
- careful move3
- fair pricing2
- moving furniture2
- moving heavy items2
- easy process2
- friendly movers2
- weighty cargo2
What the company says about itself
Taken from Legacy Moving & Storage of Arkansas’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…for a hassle-free move. Licensed & Insured Your peace of mind matters. Our team co”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Free Moving Quote +1 479-480-6683 GET A FREE QUOTE! Field label Field label Field label Ex”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“…by Mario & Tammy Cunningham, is a family-run moving company proudly based in Fayette”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…nowledge needed for a hassle-free move. Licensed & Insured Your peace of mind matter”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- facebook.comsocial