Lucky Moving, Inc
Mover in West Covina, California
Its address is in City of Industry, California. It appears here because Google returns it for West Covina.
Google rating
4.0
Ratings counted
26
Are 1 or 2 star
23.1%Well above typical
The rating breakdown
6 of the 26 ratings in Google’s published star breakdown for Lucky Moving, Inc are one or two star.
Worked out from 26 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in West Covina
21.2 percentage points higher than the middle of the 9 listings in West Covina we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 18 | 69.2% | |
| 4 star | 1 | 3.8% | |
| 3 star | 1 | 3.8% | |
| 2 star | 1 | 3.8% | |
| 1 star | 5 | 19.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Lucky Moving, Inc at 23.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Lucky Moving, Inc, counted by matching the words they used.
- Damage to belongings2 · 50%
- Items missing or never delivered2 · 50%
Counted across the 4 one and two star reviews we have read for Lucky Moving, Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do Not, I repeat Do Not use this company to move your stuff. They are thieves and their employees stole at least $10,000 worth of my stuff. They also broke a very expensive Imac and even broke a large piece of the corner of my new house's hallway. This is a Korean owned business who employs Hispanic workers to fulfill their jobs. We went with them because they were slightly less expensive that another mover, and my wife is Korean and felt more comfortable with them. Big Mistake!!!
Here is why I don't recommend Lucky Moving... They blocked my friends driveway and I couldn't leave the house for the airport.. They were at my friends neighbors house.. They said they didn't know English... but the words they did understand were "police called" so they moved the truck. what kind of inconsiderate people think its okay to block a driveway.
Furniture was damaged and they didn't put everything back like they were suppose to. Small items were missing. Wouldn't advice this movers.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said1 · 14%
- Worked hard and fast1 · 14%
- Professional and courteous1 · 14%
Counted across the 7 four and five star reviews we have read for Lucky Moving, Inc. A review can mention more than one thing.
In their own words
From the first phone call to the last item placed where we wanted Lucky Moving was professional. Each person we had contact with made sure we were happy. It took months for us complete everything necessary for the move from Washington State to Taipei and Lucky Moving was with us the whole time making sure we followed export and import rules for both the USA and Taiwan. The actual move went very smoothly thanks to Lucky Moving.
The Best Service Everrrr! All my stuff came really on time and the workers are so nice. Totally recommend this company to all of you guys
Great company for out of state and international moving! They do everything. Pack, ship, and store your goods. I highly recommend but you must book far in advance.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture3
- nice people2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews