M Y Mini Storage
Self-storage facility in Chilliwack, British Columbia
Google rating
4.4
Ratings counted
50
Are 1 or 2 star
6.0%Above typical
The rating breakdown
3 of the 50 ratings in Google’s published star breakdown for M Y Mini Storage are one or two star.
Against other listings in Chilliwack
0.8 percentage points higher than the middle of the 8 listings in Chilliwack we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 32 | 64.0% | |
| 4 star | 12 | 24.0% | |
| 3 star | 3 | 6.0% | |
| 2 star | 1 | 2.0% | |
| 1 star | 2 | 4.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is M Y Mini Storage at 6.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for M Y Mini Storage, counted by matching the words they used.
- Damage to belongings1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for M Y Mini Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Charged me more than a friend of mine and our lockers were the same size. Upon renting I paid a damage deposit and informed them I'd only need the unit for 2 months. Yet I was denied my damage deposit refunded, when the 2 months came to an end, because I didn't give them 30 days notice before vacating. My argument was that I told them when I got the locker when I'd be vacating and they said that didn't count. Anyways... It's clean and has a secure passcode system.
Wow I cant believe how expensive these guys are. The cost of their 5x5 is the same price as a 5x10 at Access storage..wow !
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 58%
Counted across the 12 four and five star reviews we have read for M Y Mini Storage. A review can mention more than one thing.
In their own words
Really friendly and helpful staff. Reasonable prices. Clean storage units.The only thing I would change is it would be nice to be able to access my storage any time 24/7 however I do understand why this is not the case. But for me since I work night shifts it hard for me to have the energy during the daytime to move things and by the time I'm usually awake and ready to do things it's like 7 or 8 pm so I never have enough time to get things in and out of my storage.
The Real reason this came up for my review is: I had brunch at the Cookies Grill and posted a review on Google Guides... and that registered my location as this address! Thanks to Google for bringing this back to my attention... Because I am a dedicated Local Guide, and have used mini-storage units for more than 40 years! And, YES... This Storage facility gets 5Stars out of 5 from me! GREAT PLACE 👍!
Thanks Rick! :)
The staff were able to accommodate my busy schedule as well, professionally expressing in a holiday mood all that's needed to know regarding the Storage and Units. Thanks M Y Mini storage for a Christmas miracle for me, this year.
Excellent self-storage experience! THis was my second time renting a space with MY Mini Storage. Super friendly and helpful staff, clean facility, and great security. And right beside Cookies Grill :-) Highly recommend!
Thank you, Jamie, it was a pleasure having you at our facility. :)
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff11
- unit4
- cleanliness3
- security2
What the company says about itself
Taken from M Y Mini Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…our peace of mind is our priority. With 24/7 video surveillance, we keep a watchful”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yellowpages.cadirectory
- yelp.careviews