Main Road Self Storage
Self-storage facility in Summerville, South Carolina
Google rating
4.8
Ratings counted
370
Are 1 or 2 star
3.8%Around typical
The rating breakdown
14 of the 370 ratings in Google’s published star breakdown for Main Road Self Storage are one or two star.
Against other listings in Summerville
0.8 percentage points lower than the middle of the 9 listings in Summerville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 340 | 91.9% | |
| 4 star | 11 | 3.0% | |
| 3 star | 5 | 1.4% | |
| 2 star | 2 | 0.5% | |
| 1 star | 12 | 3.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Main Road Self Storage at 3.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast1 · 20%
Counted across the 5 four and five star reviews we have read for Main Road Self Storage. A review can mention more than one thing.
In their own words
Wow main Road self Storage U-Haul service is amazing. The team working this morning 5-2-2026 was absolutely amazing from the manager who was very efficient I did not catch his name as Ernest and he were working together to get me taken care …
John, we greatly appreciate this wonderful review as our teams at MRSS pride themselves on customer service. Teamwork does make the dream work and glad the staff could assist.
I have used this location for Uhaul services multiple years in preparation for my organizations involvement in the Flowertown Festival. This time of year takes a lot of coordination and this locations staff makes every aspect of getting a truck easy. Their customer service is excellent, and I plan to continue using them for years to come.
Brendan, thank you for the review as we greatly appreciate the review.
I use this location as a drop off point for UPS packages. They are always helpful and personable. I have always gotten confirmation of receipt and have never had a shipment not make its destination. For UPS shipping this is the place. I would recommend them 100%!
Thank you for the great review Imre. We enjoy being a one stop shop when we can.
I highly recommend Matt and Jay to anyone looking for reliable, high quality service. I truly appreciated they helped and would gladly work with both of them I was missing a few things to get me going with my trailer Matt made the impossible possible
Blenda, Thank you for the wonderful review as the team will be happy to know they could assist. They always find ways to make the customer happy.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff48
- trucks26
- helpful team14
- truck rental5
- uhaul rental5
- fantastic team3
- safe facility3
- smooth transition2
- climate controlled storage2
- trailer unhooking2
What the company says about itself
Taken from Main Road Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“View Storage Unit Features Our Journey More Than 35 Years in the Community What started as one lo”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“& Savings About Us Family-Owned Since 1990 Services Boat & RV Storage Cars, Bo”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Current Deals & Savings About Us Family-Owned Since 1990 Services Boat & RV Stora”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…since 1990. One Annual Rate Increase. Guaranteed! Johns Island Units Summerville Units C”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…onversations. Climate-controlled units, 24/7 access, and Charleston-area service you”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory