The Armstrong Company
Moving and storage service in Summerville, South Carolina
Google rating
4.8
Ratings counted
251
Are 1 or 2 star
3.2%Around typical
The rating breakdown
8 of the 251 ratings in Google’s published star breakdown for The Armstrong Company are one or two star.
Against other listings in Summerville
1.4 percentage points lower than the middle of the 9 listings in Summerville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 235 | 93.6% | |
| 4 star | 3 | 1.2% | |
| 3 star | 5 | 2.0% | |
| 2 star | 1 | 0.4% | |
| 1 star | 7 | 2.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Armstrong Company at 3.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Armstrong Company, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for The Armstrong Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
BEWARE! Armstrong delivery delivered bathroom cabinetry for Thomasville. In my newly built house, they scratched up the walls, and scratched up the brand new hardwood floors. They didn’t even try to take care with my home. The movers blamed the damage on how difficult they felt it was to move the cabinets as if that is an appropriate excuse for the damage. I reported it to the office when the movers were still present in the home.
We take property damage reports seriously and have not ignored your concerns. As noted in the formal We take property damage reports seriously and have not ignored your concerns. As noted in the formal letter from our claims manager, we … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 75%
- Worked hard and fast2 · 50%
- Turned up when they said1 · 25%
- Careful with belongings1 · 25%
- Kept in touch1 · 25%
Counted across the 4 four and five star reviews we have read for The Armstrong Company. A review can mention more than one thing.
In their own words
I had a great experience with the Armstrong Company. Brando and Jamar arrived right on time, were professional throughout the visit, and completed the work with excellent quality. Everything was done efficiently and with attention to …
Thank you, Jenny, for your wonderful feedback! We're delighted to hear that Brando and Jamar provided you with professional and efficient service. Thank you for choosing The Armstrong Company!
Brandon was very communicative and kept us updated throughout the entire process. He did a great job guiding and assisting Uriah, who was new to the team, and together they made the move seamless. Their teamwork and professionalism were greatly appreciated.
Thank you, Kristie, for your fantastic review! We're delighted to hear that Brandon and Uriah provided excellent service during your move. We look forward to assisting you again in the future. Thank you for choosing The Armstrong Company!
Brandon and Jamar made a delivery for us today and they did a fantastic job. Very careful and conscientious. Job well done.
Thank you, James, for your wonderful feedback! We're delighted to hear that Brandon and Jamar provided you with exceptional service during your delivery. Thank you for choosing The Armstrong Company!
Brandon and Delonte were very professional and delivered and installed our fixtures fast and efficiently. They were helpful and I would recommend them to be contracted for future projects
Thank you, Brionna, for your wonderful feedback! We're delighted to hear that Brandon and Delonte provided professional and efficient service during the installation of your fixtures. Thank you for choosing The Armstrong Company!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff15
- awesome staff8
- furniture handling7
- attention to detail7
- careful packing6
- office move4
- damage checks3
- easy move3
- debris removal2
- courteous movers2
What the company says about itself
Taken from The Armstrong Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…by your side, you can always expect: Over 68 years of experience in the business A network”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…or storage, contact us today for a free quote! Whether you’re moving from Charl”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yellowpages.comdirectory
- yelp.comreviews
- mapquest.comdirectory
- chamberofcommerce.comdirectory