Mobile Attic Moving & Portable Storage
Moving and storage service in Summerville, South Carolina
Its address is in Ladson, South Carolina. It appears here because Google returns it for Summerville.
Google rating
4.8
Ratings counted
131
Are 1 or 2 star
4.6%Around typical
The rating breakdown
6 of the 131 ratings in Google’s published star breakdown for Mobile Attic Moving & Portable Storage are one or two star.
Against other listings in Summerville
About the same as the middle of the 9 listings in Summerville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 121 | 92.4% | |
| 4 star | 4 | 3.1% | |
| 3 star | 0 | 0% | |
| 2 star | 3 | 2.3% | |
| 1 star | 3 | 2.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Mobile Attic Moving & Portable Storage at 4.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Mobile Attic Moving & Portable Storage, counted by matching the words they used.
- Damage to belongings3 · 60%
- Crew conduct1 · 20%
- Stopped responding1 · 20%
Counted across the 5 one and two star reviews we have read for Mobile Attic Moving & Portable Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We were very unhappy with our use of mobile attic. We used them for storage for the last four months and we definitely wish we would have spent the extra few dollars a month to use PODS in order to store our belongings in a climate controlled inside unit. While unloading our belongings, we found two mice and many of our belongings were ruined. We had to go buy new beds, towels, anything with yarn or soft materials.
Heidi, Thank you for reaching out to us and expressing your concerns. I do apologize that I did not respond to you as quickly as you were hoping. As a locally owned … More
Would never use this company again. The unit was delivered to our brand new home and the front 2 wheels caused deep holes in the asphalt. The driver laughed at the situation and said there was nothing they can do and good luck with the HOA. Lonny the manager is not very helpful at all, he would not give the owner's name so I can contact him, I finally got his email after 10 minutes. Very unprofessional customer service.
Jeffrey, I apologize for the experience that you had with my company and I am sorry that you did not have a good experience. We are a small locally owned business and … More
I would not recommend renting a POD from this company. They advertise that their storage units are weather resistant. However, when I unloaded my POD my wife’s dream bed and our $1,800 mattress were so water damaged and covered in mold that they had to be taken to the dump. When I contacted the company they refused to do the right thing and reimburse us for the damage that their defective POD caused to our household goods.
Rodger, I apologize and am sorry for any inconvenience you have had with Mobile Attic Charleston SC Moving and Storage. We take your review very seriously. I reached out to you almost a month ago, but I never heard anything back from you. … More
I will never use or recommend this company in the future. When we unloaded our unit after 5 months of storage, MANY of the items were damp and moldy. Now that I am reading more reviews, I see that we weren't the only ones. We had renters insurance however they don't cover "moisture levels" in the containers and Mobile Attic was less than helpful or apologetic about the damage we experienced. I had to contact them numerous times to get any type of response about the situation.
Katie, I apologize and I am sorry for any inconvenience you may have had. I am also sorry that you did not have a good experience with our company. For the last 14 … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 45%
- Worked hard and fast5 · 25%
- Kept in touch5 · 25%
- Turned up when they said2 · 10%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Mobile Attic Moving & Portable Storage. A review can mention more than one thing.
In their own words
The communication after submitting an online quote was quick and easy. On delivery day Bobby was friendly and professional and got the unit placed exactly where we needed it.
Ben Thank you for your 5 Star Review! … More
The delivery man Bobby was very professional and friendly. He delivered on time just as promised, and even made adjustments to the unit as requested.
Keysha, Thank you so much for this wonderful review! We're thrilled Bobby provided such … More
Zack was Very easy to deal with . No hidden costs . Always quick to respond to any questions
Scott, Thank you for the 5-star review! We’re glad to hear Zack made the process easy and straightforward. Clear pricing and quick communication matter, and it’s good … More
I had a great experience with Attic overall, and I want to give a special shoutout to Zach in customer support. He was incredibly helpful when there was a delay in picking up my storage pod — quickly resolved the issue, arranged for an early Monday pickup, and made sure I wasn’t charged for an extra month due to the mix-up. His proactive support and professionalism made all the difference. Highly recommend the service, especially with folks like Zach on the team!
Igor, Thank you so much for your review. We’re really glad to hear you had a great … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pick up8
- storage units8
- container placement6
- rent6
- promptness3
- customer support3
- cost2
- mobile attic2
- rates2
- temporary storage2
What the company says about itself
Taken from Mobile Attic Moving & Portable Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
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“; storage containers for the BEST PRICE GUARANTEED. Mobile Attic services the greater Char”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…the best choice for your moving needs . Since 2008, we’ve provided locally owned and opera”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…of the Greater Charleston area. Get a free quote and compare our prices to our competito”Raw text captured from the page, including any surrounding navigation.