Marley's Mover's LLC
Google rating
3.8
Ratings counted
64
Are 1 or 2 star
29.7%Well above typical
The rating breakdown
19 of the 64 ratings in Google’s published star breakdown for Marley's Mover's LLC are one or two star.
Against other listings in Albany
25.8 percentage points higher than the middle of the 3 listings in Albany we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 43 | 67.2% | |
| 4 star | 1 | 1.6% | |
| 3 star | 1 | 1.6% | |
| 2 star | 5 | 7.8% | |
| 1 star | 14 | 21.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Marley's Mover's LLC at 29.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote1 · 25%
- Worked hard and fast1 · 25%
- Kept in touch1 · 25%
- Professional and courteous1 · 25%
Counted across the 4 four and five star reviews we have read for Marley's Mover's LLC. A review can mention more than one thing.
In their own words
We have used them twice for a home move. Great pricing. They are incredibly responsive and work with your schedule and your needs. Above and beyond. Would absolutely recommend.
I’d like to thank Marley’s Movers for helping me with my entire moving process. The movers were absolutely fantastic & flexible to work with me in that they took the additional time to assist me packing last minute items due to not being completely packed & I was happy to pay for their additional time & work they put into it with a great attitude. I’d also like to thank Anastasia specifically for all the work she put into everything regarding me.
I had some issues with one of the employees that was packing up my truck. I was getting beyond frustrated.. so I called the office. Anastasia was soo sweet and took my issues seriously. She called the owner and he was at my house in less than 30 minutes. He crawled in the truck, fixed the issues and made sure everything I needed in that truck was in there. My experience started out frustrating but was quickly resolved and tuned into a positive experience thanks to Anastasia and Preston taking me seriously.
Clearly Marley Movers are professionals. I reached out two weeks prior to our house sale closing. I needed a couple people to pack up a few rooms and load a POD. Then I had to reschedule due to the sale being delayed. They were very …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff5
- fair pricing4
- careful handling4
- great attitude3
- responsiveness2
- care with breakables2
- dump runs2
- moving large items2
- courteous2
- office staff2
What the company says about itself
Taken from Marley's Mover's LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“Contact Us Schedule Your Move To get a free quote, to arrange your move or if you have qu”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Our Guarantee We are Licensed, Insured, and ODOT Certified #243800 Reviews Con”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Us Experienced & Reliable Combined over 20 years experience, let us provide the logistic”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…additional charge. Our Guarantee We are Licensed, Insured, and ODOT Certified #243800 Re”Raw text captured from the page, including any surrounding navigation.