Budget Movers
Its address is in Beaverton, Oregon. It appears here because Google returns it for Portland.
Google rating
5.0
Ratings counted
2,718
Are 1 or 2 star
0.7%Unusually few
The rating breakdown
18 of the 2,718 ratings in Google’s published star breakdown for Budget Movers are one or two star.
Against other listings in Portland
1.6 percentage points lower than the middle of the 21 listings in Portland we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 2,684 | 98.7% | |
| 4 star | 10 | 0.4% | |
| 3 star | 6 | 0.2% | |
| 2 star | 2 | <0.1% | |
| 1 star | 16 | 0.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Budget Movers at 0.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Budget Movers, counted by matching the words they used.
- Damage to belongings9 · 53%
- Late, delayed or a no-show3 · 18%
- Crew conduct2 · 12%
- Price rose after the quote1 · 6%
- Stopped responding1 · 6%
Counted across the 17 one and two star reviews we have read for Budget Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Avoid at all costs. I arrived with a full truck for a straight-forward labor-only job at the agreed-upon time. In four separate conversations (including two that very day) and an e-mail quote with Heather, we agreed upon a time for the move. Thirty minutes after that time, I called and Heather told me they'd "get to me eventually." She tried to gaslight me and say that we never agreed on a time, an earlier customer had cancelled so they didn't both making sure they had movers available (though they were sure eager…
not a good experience at all. First, I did not expect they would hire someone in his 60s/70s to do this work. I feel sorry for an old man handling such labor intensive job. as a result, I am not surprised that although they original estimate is 7 hours and I moved half of the stuff after they did the estimate, the two old man still used the whole 7 hours to move only half of my stuff. because they are too OLD and I feel miserable and very sorry for them.
Update 2025: I used Budget Movers again for my most recent move and this new experience was disappointing and frustrating. I felt nickle and dimed and scammed. They kept adding things to their own boxes and charging me for it without even asking me. They did this to me last time too, but they didn’t charge me it. I will not be hiring them ever again. During the move, they conveniently got lost even though I was moving roughly 3 miles away. And it added about two hours extra to my total charges.
Be aware of THE FEES and extended move hours! I looked at all there amazing reviews and wondered what went wrong with my move. One bedroom apartment. Quoted at max 4 hours turned into over 8 hours, which it should not have been this long, and only 9 min driving distance between load and unload locations. My bedroom furniture was also damaged during the move and installation. I am not sure why I was asked what I did for a living and or if I had a bf or husband and if there were personal items in my draws left.
*** Update 2: (Reads from bottom up) - Okay, so now you have posted two 1-star reviews. Your behavior is hurtful, but I believe others will see your behavior for what it is. We forgive you. We'd still like to come to a resolution. Have a blessed day.
Update: This was our third time using Budget Movers and the experience was not a good one. The first two times we were amazed at the work done, but this time everything that could go wrong did. 2 days before the move (which we had scheduled over a month in advance), we got a call saying there had been a mistake and that they couldn't move us that day and could only be here the day before we had planned.
It started out well with our move which was a large one to Central OR. I have bad health and wanted to hire people that would care for my late mother's and grandmother's heirloom furniture in the move. I was told low incident rate with breakage damage and so i did not purchase insurance. The insurance covers at very low rate per pound and so I thought I'll be ok I'm sure they'll take care of the furniture.
We had a terrible experience with Budget Movers in Jan 2025. They caused significant damage and failed to provide insurance that is required under Oregon Revised Statute 825.100. We paid $5,235 for moving services and they caused approximately $8k in damage. They have not refunded any of the charges or paid for damages. Repairing the damage to our home also delayed listing it by 2 weeks.
Update: Why would I leave my real name? To be harassed? When your own employees state your company is a rip off and they could have moved me at a cheaper rate on the side, then take over 8 hours to move me. They absolutely took adventure of me! It should NOT have cost $1500.00 to move 50 boxes and one bedroom set and 1.5 couch. I want this to be a FLAG for someone like me in the future. Not sure how you can call your self a "BUDGED" movers. I had 50 boxes, 1.5 couches and a bedroom set.
Update: Your behavior during this interaction has shown enough. We would still like to resolve this issue and did address your concerns with utmost integrity. You have blocked the option to reply. We found no $1,500 transactions that match the criteria you put down. Could you be a competitor?
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast223 · 48%
- Professional and courteous164 · 35%
- Careful with belongings54 · 12%
- Turned up when they said33 · 7%
- Kept in touch20 · 4%
- Price matched the quote9 · 2%
Counted across the 467 four and five star reviews we have read for Budget Movers. A review can mention more than one thing.
In their own words
We had a great experience with Budget Movers Portland. Booking was super easy, and they were incredibly accommodating when we had to change our moving date just 3 days before due to our home not being ready. They pushed the move out by another week with no penalty, which we really appreciated. Their rates were fair, and they even offered us a discount. Communication throughout the process was prompt and professional, and they gave us a heads-up before arriving.
I can’t explain how much l appreciate the hard work and care Carlos and Victor put in today. They were responsive punctual, professional, and even fun to be around. Their amazing work ethic was truly impressive. They even took the time to go the extra distance in making sure my items were secure. They were able to help me in an across town move on short notice. I have no problem recommending them to any friends or family. I for one only plan on using this company from here on out.
Jeremy and Leonardo helped us move from a three-story walk up to our new home over an hour away, and they were absolutely incredible. They worked so hard and stayed efficient the entire time, even with the stairs and some very heavy, bulky items. Everything was wrapped carefully and arrived in perfect condition. They protected the floors in our new home and placed every piece exactly where we asked. They even cleaned up afterward by leaf-blowing the debris from the garage, which was such a thoughtful touch.
Hector and Wendell of Budget Movers helped us move this past weekend and I was very impressed with their service. They communicated well, made helpful suggestions, and moved super fast. Also they both were friendly and professional. The person who helped schedule the move (unfortunately do not recall her name) was also helpful and through. She prompted me to figure out Parking for the movers (being new to using moving services I would not have thought of that on my own).
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling278
- courteous staff207
- efficient movers99
- professional movers63
- quick move61
- quick work36
- value for money33
- scheduling28
- furniture moving24
- piano moving20
What the company says about itself
Taken from Budget Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
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“…of Moving Services In Beaverton, OR Guaranteed Moving Satisfaction Budget Movers is th”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…a Quote 100% Guarantee Bonded & Insured Reasonable Rates Making Your Move Stres”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“0 of 350 Request a Quote 100% Guarantee Bonded & Insured Reasonable Rates Making Y”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…large Don’t settle for anything less! Free Estimate Start Packing 100% Satisfaction Guarant”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…experience possible. Budget Movers is a licensed and insured full-service moving company”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory