Max Mobile Storage
Self-storage facility in Medford, Oregon
Google rating
4.8
Ratings counted
223
Are 1 or 2 star
3.6%Around typical
The rating breakdown
8 of the 223 ratings in Google’s published star breakdown for Max Mobile Storage are one or two star.
Against other listings in Medford
About the same as the middle of the 17 listings in Medford we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 209 | 93.7% | |
| 4 star | 6 | 2.7% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 0.9% | |
| 1 star | 6 | 2.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Max Mobile Storage at 3.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Max Mobile Storage, counted by matching the words they used.
- Items missing or never delivered1 · 13%
- Late, delayed or a no-show1 · 13%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for Max Mobile Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
2week my unit got robbed of all my coin collection and the office refused 3 times to look at video and tell me who came and went,office told me they won't get involved. As a rental customer I have rights to know who cut locks and robbed my unit. Found out who? Nicole Fisher cut locks and put her own locks on units in my name KW and is security cameras everywhere.2nd person Keil martin there For hour stolen all rest of my coin collection,currency collection,knives collection,laptops,phone,tablet,comic book…
Hi Kellie, This is a civil matter between you and the other individual involved. In the … More
48hrs-72hrs. to return your phone calls. The help out-front is confrontational at best. Delayed over 2 weeks when delivering our box locally to another address. I wont use them again. Shady...
The front desk lady was extremely rude to my dad and the shop guy yelled at him for parking in the wrong spot so he took his business to Rogue River Transport.
Hi Randy, My name is Tyler Purdy, owner of Max Mobile Storage. I would like to apologize … More
They act as if they are they only company selling or renting these, now they do have nice units, but the customer service when it dropped off at my property, I paid $300 for 3 hours!! At 1 and half hours the driver is telling me he has no …
Greedy. When you rent with them just be careful, the moment you finish renting with them take video and pictures of how you left it just to be on the safe side. They will try to get as much as they can out of you. Just be aware.
It is illegal to keep a Security Deposit without reason. Thank you for taking advantage of nice customers. I guarantee we are not the only ones who recieve your lies Tyler, and the rest of this so called company.
I see all these 5 star reviews for a company that hasn't called me back after multiple attempts to buy a container. Now I have to pay more from grants pass. Smh
I did not leave this review or rating for Medford Mobile Storage. I have had no affiliations with Medford Mobile Storage. Not sure how this happened.
We appreciate your honesty. :) MMS Team
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 33%
- Turned up when they said3 · 17%
- Worked hard and fast3 · 17%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for Max Mobile Storage. A review can mention more than one thing.
In their own words
Another very satisfied repeat customer here echoing the other reviews about how friendly and professional these folks are. The containers are in top shape, and the fast delivery and ‘to the inch’ placement is truly incredible. Their onsite shop produces impressive custom fabrication mods to the boxes, and they lease/sell turnkey job site office units complete with heat/AC and security features.
Thank you for all of this, Jordan! We're so happy to help anytime you ever need us, and we're honored you choose and trust us to place them. Great picture too! ;)
Max Mobile Storage folks are simply the best. Always accommodating to schedule changes, etc. Friendly to work with and delivered my container on time with zero hassles. I can't say enough good stuff about them. Great company.
Thank you for the kind words, Mark! We're glad we could make things work on your timeline. We'll give the drivers some kudos! -MMS Team
Max Mobile Storage was incredible to work with. They answered my first email within 30 minutes. They delivered my new conex within 3 business days, and would have done it the next business day had I wanted it sooner. The delivery driver placed it exactly where I wanted and was very professional. The conex was in great condition, clean, and didn't smell funky. I will definitely be using them in the future. All of their 5-star reviews are well deserved!
Hi Chad, Thank you so much for the 5-star review! It was a pleasure meeting you and … More
This company is great. From start to finish. I met with Tyler and picked out a container. 2 days later it was delivered. Mike, the driver went above and beyond incredible skill. This is a professional business, I have no regrets working with them and would do so again in a heartbeat pricing was fair. Service was above and beyond, no one else in the valley comes close.
Hi Scott, Thank you for the 5 star review! Your feedback is greatly appreciated! Tyler and Mike are great! Please let us know if there is anything else we can help you with. MMS Team
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- containers51
- renting16
- payment procedure8
- container placement5
- container condition5
- storage containers4
- container rental3
- clean container2
- conex ordering2
- email response time2
What the company says about itself
Taken from Max Mobile Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“. Website by Southern Oregon Web Design Free Estimate Call Us Request an Estimate Fill out th”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“…storage and container solutions. Since 2012, we’ve proudly served Medford, Oregon,”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- bizapedia.comdirectory
- superpages.comdirectory
- facebook.comsocial
- mapquest.comdirectory
- yellowpages.comdirectory