Mcintyres Moving & Storage
Moving and storage service in Saint John, New Brunswick
Google rating
3.1
Ratings counted
26
Are 1 or 2 star
46.2%Well above typical
The rating breakdown
12 of the 26 ratings in Google’s published star breakdown for Mcintyres Moving & Storage are one or two star.
Worked out from 26 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Saint John
39.8 percentage points higher than the middle of the 12 listings in Saint John we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 12 | 46.2% | |
| 4 star | 2 | 7.7% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 12 | 46.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Mcintyres Moving & Storage at 46.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Mcintyres Moving & Storage, counted by matching the words they used.
- Damage to belongings1 · 9%
- Items missing or never delivered1 · 9%
- Late, delayed or a no-show1 · 9%
- Stopped responding1 · 9%
Counted across the 11 one and two star reviews we have read for Mcintyres Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
-Phoned in early January to book a Move Mid-February. Was told I would receive a phone call to book a quote. - Followed up days later as I hadn’t heard from them was told someone would come to my home for a quote on Thursday, Took the Morning off work to ensure this was taken care of. -No One showed up that day or answered the phone to follow up.
I received a quote and date to move about 3 weeks before my moving date, everything was set, on the day of the move Bob McIntyre called to say he had a prior commitment and would be late, then he came over took a look around and doubled the price of the move, knowing full well there was no time to get someone else and we really didn't have any choice. On top of that several of my things were broken because they took no care moving the boxes around just dropping them on top of one another.
Not recommended!!!!! Called to get a quote to move 12 bigger items from a downstairs unit to an upstairs unit in the same building. Wouldn't return my calls, I had to call 5 or 6 times over a week and a half time frame. One call ended with them telling me they misplaced their scheduling book and that they would call me right back, no call. Finally they came to provide a quote 2 days before I needed to move (thanks for stalling) and wanted $500!! 12 items, upstairs, same building, didn't even have to go outside!
I would have given 0 stars if that was possible. Owner hung up on me when I called to say I'm missing a box which had over $1500 worth of stuff. Very bad service, stay away the new owner is not good.
They were on time and the job was finished in record time. That's the plus. The owner and I exchanged a few texts. He's sweet. Two days after the move I became ill and could not text for some time. Now they won't return or answer my call. I thought some decency would be in order, but nope.
Made an appointment for an on-site quote (took time off of work). No one showed up and they were unreachable by phone. Booked a move instead with East Coast Movers who provided their hourly rate and fuel surcharge over the phone.
Worst place ever almost hit my 4 year old 3 inches from her head and I called and they hung up on me. Very bad serve from there get crafts moving to do it.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 38%
- Turned up when they said2 · 25%
- Careful with belongings1 · 13%
- Worked hard and fast1 · 13%
Counted across the 8 four and five star reviews we have read for Mcintyres Moving & Storage. A review can mention more than one thing.
In their own words
They were absolutely amazing fast and efficient. Kind and courteous. Extremely careful and professional. Would use them again anytime!!!!
I hired them to move a stove and fridge I bought from Costco into my house, and haul away my old fridge. Originally they said they were booked for the day I wanted, but when I told them what I needed done they were able to accommodate and book me along side someone else's Costco pick up. They arrived on time and called me to let me know they were there while I was waiting inside. They helped with removing my door to bring the appliances in and reinstalled the door. Set up my appliances for me.
Called McIntyre's to do a unit move for me at Apple Self Storage. The two gentlemen were friendly and courteous and handled the move with professionalism. All went smoothly as I made sure walkway was clear of obstruction so they could progress without worry of fetching up on anything.
Was too busy and recommended my customer.She said they had an outstanding exp, everything went well.. ask for money for referrals or anything, however, I will post the feedback from the customer.She said all the payment went to correctly.Everything was very well done.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- phone2
- punctuality2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- profilecanada.comdirectory
- chamberofcommerce.comdirectory