Memorial Storage, LLC
Self-storage facility in Elkhart, Indiana
Google rating
4.6
Ratings counted
13
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 13 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 11 | 84.6% | |
| 4 star | 1 | 7.7% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 7.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Memorial Storage, LLC, counted by matching the words they used.
- Stopped responding1 · 100%
Counted across the 1 one and two star review we have read for Memorial Storage, LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Used the service to rent a UHaul and the person who answers the phone doesn't know anything about how to help with problems besides "Call uhaul" or "use their app" Well... Part way into the trip the AC stopped. No oil. They don't upkeep the trucks either. Eventually after uhaul support was pitter pattering with sending a 'mechanic' out, I asked if I could just refill the oil myself and be reimbursed; They said yes, but it'd be reimbursed through Memorial Storage who stopped answering my calls. Don't go here.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 20%
- Worked hard and fast1 · 10%
- Kept in touch1 · 10%
Counted across the 10 four and five star reviews we have read for Memorial Storage, LLC. A review can mention more than one thing.
In their own words
Great place to store your stuff! I rented an indoor unit and communication has been professional, instant and polite. All my questions were answered quickly and I was able to get access the same day. They also have outdoor storage that I'm thinking about using this spring since the rates are so great! I highly recommend them!
We needed a storage facility ASAP and this is the only one that didn't take advantage of us. These are clean, great security and their locks are top notch. I'm so glad he (maybe Cory?) answered his phone while on a family vacation, that speaks for itself!!! Thanks
Thank you for your kind words Mr. Remolds. It is a pleasure to serve you.
This is in a safe neighborhood! The buildings are in good shape. There is plenty of space to maneuver those bigger vehicles, and the service is unmatched. As long as I have storage need in Elkhart area I'll be going to Memorial Storage! Thanks!
You would assume pretty much all storage facilities are created equally, or at least that was the assumption I had, but after switching to Memorial Storage I can say that couldn't be further from the truth. The leasing consultant was …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- rent3
- cleanliness2
- rates2
- security2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- bizapedia.comdirectory
- birdeye.comreviews