Michael's Moving And Storage
Moving and storage service in Waltham, Massachusetts
Google rating
5.0
Ratings counted
53
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 53 ratings in Google’s published star breakdown for Michael's Moving And Storage are one or two star.
Against other movers in Waltham
1.5 percentage points lower than the middle of the 11 movers in Waltham we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 53 | 100% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Michael's Moving And Storage at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 42%
- Professional and courteous6 · 32%
- Careful with belongings4 · 21%
- Turned up when they said3 · 16%
- Price matched the quote1 · 5%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for Michael's Moving And Storage. A review can mention more than one thing.
In their own words
We had a great experience with Michael’s Moving for our move from Boston to Chicago. The crew arrived right on time to handle packing and the move. They were extremely careful and respectful of our home and belongings. The driver and crew chief, Hilberth, was exemplary. He inspired a lot of confidence and eased our anxiety about our move, which was complicated by the fact that they were delivering to three different locations in Chicago.
Heartfelt thanks for your words, Kurt Wagner! We're so glad to hear you had a good experience.
From first phone call to last handshake was amazing. Absolute best customer service and communication I have experienced in a very long time. Transparency in pricing and liability. There was absolutely no stress during my move. Hiberth, Sig M. and Yeison were friendly, punctual and respectful of the apartment building’s rules and other occupants. Everything was packaged better than I had could have imagined and there was no time wasted. I will recommend Michael’s to everyone who will listen!
We're touched by your positive feedback, sjh rdh! Your kind words and trust mean a lot to us.
We have moved several times in the past 3 years and Michael's was the best by far. There were no high pressure tactics and they understood how to work efficiently with an elevator apartment building. They took extra good care of our more sentimental pieces and went above and beyond in helping us arrange the furniture. Thank you for making this move so easy!
Thank you, Meghan, for such a wonderful review! We're thrilled to hear that our team's efficiency and care for your belongings made your move a smooth experience. Your satisfaction is our priority!
Michael’s went above and beyond to get us moving dates on a long out of state move on fairly short notice and then had two excellent crews on each end, all for a very fair price. Trustworthy and professional in an industry that is often not. Highly recommended.
It's wonderful to hear about your positive long-distance moving experience, Gary. We're glad our teams on both ends provided excellent service for your move. Thank you for recognizing our professionalism and fair pricing.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff11
- polite staff9
- careful handling7
- helpfulness4
- quick moving crews4
- smooth moving process4
- crew3
- respectful team2
- easy move2
- fast staff2
What the company says about itself
Taken from Michael's Moving And Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Mentions the Better Business Bureausays on their website
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“Licensed & Insured US-DOT #00608571 BBB Accredited Flat Rate Long Distance No Hidden Fees”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“118k+ Happy Clients 5 Google Reviews Licensed & Insured US-DOT #00608571 BBB Accr”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“5 Google Reviews Licensed & Insured US-DOT #00608571 BBB Accredited Flat Ra”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“26+ years serving Greater Boston. Get a Free Quote Our Services 617-782-9811 — Call for a”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- birdeye.comreviews