Momentum Movers
Mover in Shreveport, Louisiana
Google rating
4.4
Ratings counted
27
Are 1 or 2 star
14.8%Above typical
The rating breakdown
4 of the 27 ratings in Google’s published star breakdown for Momentum Movers are one or two star.
Worked out from 27 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Shreveport
About the same as the middle of the 17 listings in Shreveport we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 23 | 85.2% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 14.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Momentum Movers at 14.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Momentum Movers, counted by matching the words they used.
- Crew conduct2 · 50%
Counted across the 4 one and two star reviews we have read for Momentum Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Edited to add response to owners reply: Unprofessional hacks cancelled on me day of! I hired these guys a few weeks in advance and was told all was good. I had to hound them for a confirmation and it took me about 3 hours to get a hold of them the day before and confirm what time they would be there. I was given a window of 9-11. He called me at 7:30 that morning to say he didnt know because it was going to rain and he and his guys were not going to start till about 11.
I really apologize about the way things turned out. When we spoke the day before you informed me of the various items you didn't want to get wet. You also voiced concerns about damage to carpet in the new home.
DO NOT USE THESE PEOPLE. THEY ARE UNPROFESSIONAL, operating off of his cell phone. Tells you to text him information and doesn’t respond back to you. They canceled on my the MORNING OF MY MOVE. I booked them weeks in advance, stayed in contact with them, called them myself the day before to confirm, and this still happened. They are unreliable and have no business letting people depend on them.
The most unreliable movers, they came in a small uhaul truck, 2 people, they got 1 bedroom, a few boxes , left and went to new house! That's all, wanted paid!! They are terrible!!
Miss Tiller, You should speak with your husband he is the one who contracted us. Prior to arriving we made an agreement for what was to be moved. and we moved everything listed in the agreement. It was not a small U-haul but the biggest one the have (26 foot truck.) We also filled it up.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 60%
- Worked hard and fast8 · 40%
- Turned up when they said7 · 35%
- Careful with belongings3 · 15%
- Price matched the quote1 · 5%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for Momentum Movers. A review can mention more than one thing.
In their own words
Made My Move So Much Easier - Highly Recommend! I don't usually leave reviews, but I had to take a moment to say how thankful I am for Momentum Movers. I was feeling overwhelmed with my upcoming move, and from the first phone call, they put my mind at ease. John and his crew were not only professional, but also incredibly kind and patient with all my questions. They showed up right on time, handled my furniture and boxes like it was their own, and didn't waste a minute.
Thank you for your kind words and your business. We hope you enjoy your new home and feel free to call us if/when you need us.
Theses guys were great. Efficient and careful. I’d recommend using them. 5 stars all the way
I called these gentlemen last minute for help the next day and they did everything they said they would do when they said they would do it for a fair price. I highly recommend Momentum Movers!
Would totally recommend them to anyone needing to move! I’ve used momentum movers twice and they were quick, kind, professional, and proficient. Nothing was broken or damaged. The owner even pointed out things that were broken from the last moving company before even loading it onto his truck. I love the fact that it is a small company so they really work with you! The storage facility mistakingly put a bult on my unit and left early for the day, the same day I was set to move out!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture6
- respectful staff5
- punctuality4
- job4
- careful handling3
- reliability2
- apartment2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- yelp.comreviews
- chamberofcommerce.comdirectory