Movers of Sacramento
Mover in Sacramento, California
Google rating
4.9
Ratings counted
180
Are 1 or 2 star
2.8%Around typical
The rating breakdown
5 of the 180 ratings in Google’s published star breakdown for Movers of Sacramento are one or two star.
Against other movers in Sacramento
1.4 percentage points higher than the middle of the 19 movers in Sacramento we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 172 | 95.6% | |
| 4 star | 2 | 1.1% | |
| 3 star | 1 | 0.6% | |
| 2 star | 2 | 1.1% | |
| 1 star | 3 | 1.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Movers of Sacramento at 2.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Movers of Sacramento, counted by matching the words they used.
- Items missing or never delivered2 · 40%
- Price rose after the quote1 · 20%
- Damage to belongings1 · 20%
Counted across the 5 one and two star reviews we have read for Movers of Sacramento. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
So had availability right away. This is for a reason… Offer us an extra truck and guy for an extra $100hr. Thought why not should be done in half the time. Wrong they took 9hrs Took a 2hr break and charged me for it and damaged / lost some of my property moving down the street. This is the worst experience with a moving company I have ever had. Use anyone else seriously save yourself the time and headaches
Booked them because we were quoted less than everywhere else and are on a very tight budget. Obviously I know this is just a quote and will fluctuate but the total was twice the amount we were quoted. I was out with our dog while they were working and my husband was coordinating them and getting our internet set up, some furniture didn't make it in the house and was left in the garage and large boxes placed on smaller ones, which crushed them.
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing these concerns to our attention. We understand how important accurate quotes and careful handling are—especially when moving on a tight budget—and we…
We were moving from our rental to a home we just purchased locally. I called and requested both packing services and moving services. The first day they sent two guys to pack the house. The guys were overwhelmed and said there was a lot of stuff. Yes, we downsized when we moved 8 months ago, but everything in the garage is primarily packed. I had boxes sorted to where they could see what had room in it, what was sealed and what had packing paper in it for them to us.
Scam artists. Unfortunately I wasn't able to be there at the time of the move. As a result they took advantage of my mentally challenged brother. Most of the items were already boxed up. They moved a flat screen TV, a couch, 35 boxes and some odds and ends took over 9 hours. No drive time as he moved to another apartment in the same complex. I will be suing them. Stay clear of this company!
Sorry for the bad experience John MacGregor. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous96 · 57%
- Worked hard and fast80 · 48%
- Careful with belongings50 · 30%
- Turned up when they said45 · 27%
- Kept in touch22 · 13%
- Price matched the quote4 · 2%
Counted across the 168 four and five star reviews we have read for Movers of Sacramento. A review can mention more than one thing.
In their own words
Movers of Sacramento delivered an exceptional experience from start to finish. Their communication was clear, professional, and timely. The team arrived right on schedule, fully prepared, and handled everything with care and efficiency. They wrapped and protected all furniture, lifted heavy items without hesitation, and made sure nothing was damaged in the process. What stood out the most was their work ethic and respect — they worked fast, stayed organized, and treated my home like their own.
Thank you so much for taking the time to share your experience. We truly appreciate your kind words. Our team takes great pride in providing careful, efficient, and respectful service from start to finish, so it means a lot to know that this stood out during your move.
I would like to take this opportunity to thank Movers of Sacramento for their excellent service. I recently moved from a small apartment to a larger house, and Movers of Sacramento made the process very easy and stress-free. The movers arrived on time and were very professional. They carefully packed all of my belongings and loaded them onto the truck. They also took the time to answer all of my questions and make sure that I was comfortable with the process.
Hello Celia, Thank you for your review! We're delighted that you had a positive encounter with us. Your feedback inspires us to continue delivering exceptional service. We're here to serve you anytime!
I recently used Movers of Sacramento for my move, and I couldn’t be happier with the experience. From the very beginning, the team was professional, responsive, and easy to work with. They answered all my questions, provided a clear quote, and kept me informed throughout the entire process. On moving day, the crew arrived on time, ready to work, and with a great attitude.
Thank u for feedback.
We went with Movers of Sacramento for our move in 2022. They were easy to work with when our move date was pushed back. Our primary reasons for choosing Movers of Sacramento were good previous Google reviews, a 4 man team (others had 3) and provided wrapping materials. The minimum two hours sounded cheaper that others but in hindsight most vendors seem to be around the $250 and hour mark and our job took 5-6 hours. It would be been good to understand estimate time to complete the move ahead of time.
Hello Melanie and Nishant, We're overjoyed to receive your positive review! Your satisfaction is our goal, and your feedback fuels our dedication to excellence. Thank you for choosing us!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers30
- courteous staff13
- fair pricing12
- large truck9
- easy move8
- fast crew8
- punctual team7
- no hidden fees5
- last minute move2
- careful loading2
What the company says about itself
Taken from Movers of Sacramento’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“5 Based on 1573 customer reviews Get a Free Quote! Size Of Move* Studio 1 Bedroom 2 Bedro”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…than we take! Movers of Sacramento is a family-owned business and that is why we value famil”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews