Murphy The Mover
Self-storage facility in Saint John, New Brunswick
Google rating
2.3
Ratings counted
3
Are 1 or 2 star
Not enough ratings
We hold limited information on this company. We have read 3 reviews for it, so anything below about what reviewers say rests on very little text. That is missing information rather than a clean record, and it is not a judgement about the business either way.
The rating breakdown
Google shows 3 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1 | 33.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 66.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Murphy The Mover, counted by matching the words they used.
- Damage to belongings1 · 50%
Counted across the 2 one and two star reviews we have read for Murphy The Mover. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I booked Murphy the Mover 2 weeks before moving day. Was told my order was confirmed. Nobody showed up. There dispatcher advised me there was no moving order for me. Murphy the Mover ruined my moving day.
They told my gf that it was 120 an hour three guys plus 35 dollars for gas. They were 3 hours meaning 395 dollars. The charge was 592.25? Was told we have to pay for the time they leave the shop until the time they return? In other words a whole extra hour which was not made clear initially. When complaining to the owner I asked if he had a signed which he stated he did. Funny since there was no contract...just a receipt.oh and they have the audacity to say I owe 45 bucks more...ridiculous.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 100%
Counted across the 1 four and five star review we have read for Murphy The Mover. A review can mention more than one thing.
In their own words
Excellent move, men were very polite, accommidating and patient.Keep up the good work guys . Quote was what I paid.
What the company says about itself
Taken from Murphy The Mover’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“02. Packing 03. Moving day 04. Get free quote now Message Us Free Appointment E-mail”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…you choose Murphy The Mover, you get: ✅ Fully insured services ✅ Transparent pricing (no hidd”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Sales@murphythemover.com About Us Family-Owned Moving Excellence About Murphy The Move”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“Transparent pricing (no hidden fees) ✅ 24/7 move coordination ✅ Eco-friendly packin”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- profilecanada.comdirectory
- chamberofcommerce.comdirectory
- yelp.careviews