National Storage
Self-storage facility at 800 Martin Luther King Jr Blvd S in Pontiac, Michigan
Google rating
4.7
Ratings counted
127
Are 1 or 2 star
7.1%Above typical
Google carries another listing under this name in Pontiac. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
9 of the 127 ratings in Google’s published star breakdown for National Storage are one or two star.
Against other listings in Pontiac
About the same as the middle of the 3 listings in Pontiac we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 111 | 87.4% | |
| 4 star | 3 | 2.4% | |
| 3 star | 4 | 3.1% | |
| 2 star | 4 | 3.1% | |
| 1 star | 5 | 3.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is National Storage at 7.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 100%
Counted across the 2 four and five star reviews we have read for National Storage. A review can mention more than one thing.
In their own words
Help a friend move in here. Had a little mishap with the lock. Ashleigh from the staff came over was super helpful. Very friendly would recommend great location and nice facility.
Hi, Mark. Thank you so much for leaving us a stellar review!
The customer service was very professional and always available for questions etc
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff7
- new management7
- unit selection7
- ease of use4
- convenience4
- answering questions4
- clean units3
- safe access2
- rates2
- access code2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory