Need A Hand Movers
Moving and storage service in Santa Rosa, California
Google rating
4.9
Ratings counted
76
Are 1 or 2 star
1.3%Unusually few
The rating breakdown
1 of the 76 ratings in Google’s published star breakdown for Need A Hand Movers are one or two star.
Against other movers in Santa Rosa
About the same as the middle of the 19 movers in Santa Rosa we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 74 | 97.4% | |
| 4 star | 1 | 1.3% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Need A Hand Movers at 1.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Need A Hand Movers, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Need A Hand Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Stay away from these guys. The owners are rude as heck. They will quote you one price then charge another price. Don’t waste your time with these guys.
This review is from a competitor
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast32 · 49%
- Professional and courteous28 · 43%
- Turned up when they said16 · 25%
- Careful with belongings10 · 15%
Counted across the 65 four and five star reviews we have read for Need A Hand Movers. A review can mention more than one thing.
In their own words
I recently had the pleasure of hiring Need a Hand Moving Company for my relocation, and I cannot express enough how impressed I am with their services. From start to finish, this company exceeded my expectations in every way possible. The entire process was incredibly smooth and stress-free. Their team was punctual, arriving right on time as promised. They came well-prepared with all the necessary equipment, making the moving process efficient and hassle-free.
Many thanks for the thumbs up, Alana, we're so glad to hear you were happy with our services, providing customers with a stress free moving experience is one of our top priorities!!!
I recently had the pleasure of hiring Need A Hand Moving company for my relocation needs, and I must say that my experience was exceptional from start to finish. Under the reliable ownership of Jason, this company proved to be a dependable and professional choice for moving, hauling, and clean-up services. One of the standout qualities of Need A Hand Moving is their reliability and punctuality.
Thanks so much, Mike, we're glad to have been of service to you!
So happy I called Need A Hand Movers for our move from Sacramento to Santa Rosa!!! We needed to empty our apartment at the end of the month (Oct 2013). I made contact with the office and within just a matter of hours, Bob had us on the schedule for the following week. They even took time off from their personal schedules to move our things on a Sunday! Customer service here is the BEST. Tim & Chris showed up and had the move completed in less time that estimated. Need A Hand Movers also have the best prices.
Thank you so much for the thumbs up, Allisun, we're so grateful to have had the opportunity to be of service and that you were happy with our work.
We are incredibly grateful to Need A Hand movers for their exceptional generosity in donating a delivering furniture to our non-profit organization. As a non-profit dedicated to serving our community, we rely on donations to offer affordable options to individuals and families in need. Need A Hand Movers went above and beyond by providing us with a wide range of high quality furniture at no cost.
Thank you Julie, we're grateful to have been of service to you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling6
- trustworthy4
- courteous crew4
- courteous movers3
- packing3
- great people2
- attention to detail2
- experienced movers2
- smooth move2
- debris2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews