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North Side Moving & Storage

Mover in Anderson, Indiana

Google rating

4.6

Ratings counted

57

Are 1 or 2 star

10.5%Above typical

The rating breakdown

6 of the 57 ratings in Google’s published star breakdown for North Side Moving & Storage are one or two star.

Against other listings in Anderson

This company10.5%
Typical listing in Anderson10.5%

About the same as the middle of the 5 listings in Anderson we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
5189.5%
4 star
00%
3 star
00%
2 star
11.8%
1 star
58.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is North Side Moving & Storage at 10.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for North Side Moving & Storage, counted by matching the words they used.

  • Crew conduct1 · 25%

Counted across the 4 one and two star reviews we have read for North Side Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewFancy C.8 years ago
Tried to get questions answered but when called a man answered, was quick, short and rude. No time for my business I'll take it elsewhere.
Reply from the business

Hi Fancy ,sorry you had a bad experience we get extremely busy towards the end of the month. Especially with customers wanting to book a move a few days in advance . Here is a helpful guide on properly planning your move. Thanks!

2-star Google reviewWes C.Edited 4 years ago
I was told a price for our move. These price was for two movers and truck. The day of the move they came with 3 movers. Two of which was training per the lead mover on the team. It took them more time to unpack even with one additional person. So I had to pay for the additional time it took them to unpack / train the new people. These extra expenses was not in the budget.
Reply from the business

Hi Wesley. We require all boxes to be packed before arrival. When we have to pack your contents prior to moving. It will take longer. We send a moving checklist to help customers prepare for there move .

1-star Google reviewRandy J.2 years ago
Called about renting a unit for some furniture. Pete's response don't have any small units and referred me elsewhere didn't ask any questions didn't seem interested in having my business. My 1st and last experience. THANKS PETE
Reply from the business

Randy, We didn't have any small units. I gave you the info for a business that did. Sorry I didnt ask about your day. … More

1-star Google reviewPaul K.4 years ago
Booking so far out it's pointless to call them, and the only moving company in the area that won't give you a personal quote over the phone.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous6 · 46%
  • Worked hard and fast5 · 38%
  • Turned up when they said3 · 23%
  • Careful with belongings2 · 15%
  • Price matched the quote1 · 8%

Counted across the 13 four and five star reviews we have read for North Side Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewBelinda B.5 years ago
The crew was professional, friendly and very quick. . . they barely stopped all day to take a break. They moved several VERY heavy items very efficiently with no damage to either house or the items. I would highly recommend this company and would use them again.
5-star Google reviewJames D.4 years ago
I had an incredible experience with Pete, the owner of North Side Moving. I called 3 companies to get an idea of pricing to move my dad from IN to NC. His price ended up being the best (not always important to me) but his (and his team's) professional demeanor and responsiveness was unlike any other in comparison to other companies I've used in the past. They took extreme pride with my dad's belongings and showed up right on time for the delivery. I would recommend his company to anyone!
5-star Google reviewJill J.4 years ago
I have used movers 5 times in the past 3 years. This company was really amazing to work with far above any other experience I have had. I received a quote almost immediately from their office. They arrived early, were very friendly, extremely professional. They worked quick and efficiently. They took great care with all of our goods wrapping any pieces that could open while moving. The cost remained exactly what they had quoted me.
Reply from the business

Thank you Jill, you have loyalty points to burn on your next move!🤣 …

5-star Google reviewKealie P.4 years ago
Pete and his crew recently helped me move from Muncie to Noblesville and I couldn't have been happier with the entire experience. They arrived early, got right to work, and were very efficient. They handled all of my belongings with care …

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • pricing10
  • efficiency7
  • friendly staff4
  • punctuality3
  • quote3
  • the future3
  • care for belongings2
  • courteousness2
  • moving-related packing2
  • careful in moving furniture2

What the company says about itself

Taken from North Side Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “Sistem Keamanan Berlapis Support 24/7 Ramah & Responsif Tampilan Bersih & Mud”Raw text captured from the page, including any surrounding navigation.

  • Advertises a warranty or guaranteesays on their website
    Show the text this came from

    “Tampilan Bersih & Mudah Dipahami {{warranty.title}} {{warranty.learnMoreCta.text}}”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yelp.comreviews
  • bizapedia.comdirectory
  • yellowpages.comdirectory
  • mapquest.comdirectory
  • chamberofcommerce.comdirectory

Before you hire North Side Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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