All My Sons Moving & Storage
Moving and storage service in Brownsburg, Indiana
Its address is in Indianapolis, Indiana. It appears here because Google returns it for Brownsburg.
Google rating
4.6
Ratings counted
3,854
Are 1 or 2 star
9.9%Above typical
The rating breakdown
383 of the 3,854 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.
Against other movers in Brownsburg
3.9 percentage points higher than the middle of the 4 movers in Brownsburg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 3,346 | 86.8% | |
| 4 star | 86 | 2.2% | |
| 3 star | 39 | 1.0% | |
| 2 star | 53 | 1.4% | |
| 1 star | 330 | 8.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is All My Sons Moving & Storage at 9.9%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.
- Price rose after the quote6 · 46%
- Damage to belongings4 · 31%
- Items missing or never delivered2 · 15%
- Crew conduct2 · 15%
- Late, delayed or a no-show1 · 8%
Counted across the 13 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
TLDR: Misleading pricing Excessive travel and surcharge fees Incomplete delivery of items Poor customer service Delayed recovery of missing belongings I selected All My Sons Moving based on the advertised hourly rate of $189, which was more competitive than other companies I researched. After my consultation call, I received an email stating that the minimum charge for the move would be $434.70.
We believe that you, as our customer, deserve the utmost care and attention. We understand that the process of moving can be overwhelming and demanding, and our primary aim at AMS is to alleviate those burdens for our valued customers every … More
I would have to give this moving company less than zero stars. Let me go into how well my experience went with them. My total bill was well over $1600 number one. It was a local move. We really didn’t have that much furniture to move. We could’ve moved it ourselves in four or five hours. I only really hired them because I knew we had a very heavy fridge and I didn’t wanna deal with it myself. The movers were very slow and inefficient.
Thank you for bringing this to our attention. Providing the best move experience is our top priority. Please know that we take these allegations seriously and our corporate team is proactively investigating. We would be extremely grateful … More
I encountered significant issues with All My Sons from the moment scheduled my move. Although I booked within the two-hour window required for a discounted rate, the company later attempted to charge the full amount and only corrected it after I referenced their written confirmation. Communication was inconsistent as well-I was told I would receive a call on Monday to confirm details, but no one contacted me until Tuesday, despite my attempts to reach them.
We prioritize our customers above all else, and we acknowledge that you deserve the highest level of care and attention, Kaelynn. We fully understand the challenges and demands associated with the moving process, and our utmost goal at AMS … More
Review of All My Sons Moving & Storage I spoke with All My Sons Moving & Storage several times before my scheduled move and made sure to explain everything I had in my home. Two days before my move, I was told that three movers would be sent and that they would arrive sometime between 12 PM and 3 PM. On moving day, the movers did not arrive until around 3 PM, and only two people showed up. They walked through my house and told me not to worry because someone else would be sent.
We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the … More
This was one of the.worse experiences I've ever had. I was lied to on pricing and overcharged alot, MANY of my items were broken the one mover in charge destroyed my boxes all because he couldnt find his vape instead of watching boxes CLEARLY marked with big red labels FRAGILE. the job was never finished and they left my old house trashed.management did absolutely nothing to compensate me for broken items and destroyed boxes and overcharged rates and i did JUST AS MUCH MOVING AND WORK ( IF NOT MORE) then their…
1. Missed the appointment date. 2. Only 2 of 3 guys showed the next day. 3. The 2 guys moved as slow as possible! 4. Lied about truck being full for 2nd trip. 5. Service discounts not commiserate with issues! 6. Poor business practices to nullify service discounts. 7. Overcharged $816.10 for studio apt. 8. Arrived without tools to complete the job and tried to use products I didn’t ask for to drive up the price of the move! *May God avenge those who have been abused by this organization over the years!
Terrible experience. 2 pieces of our furniture got ruined and got a huge dent in our main living room wall in our brand new house. All My Sons is also not being responsive about any of the issues or offering to provide resolution. Also got charged over $1k to move one small apartment- only a couch, two beds, two dressers, a bedside table, a rug, and ONE box. There were 3 movers. They could've probably gotten it all done pretty quickly (we were quoted 3 hours max) but somehow they racked up 6+ hours?
Claire, … More
Highly unsatisfied!! I had to pay $1100 to move two beds, computer desk, and a sectional 30 min fron my old house. It also took 4 hours to complete a 2 hour job, its ridiculous!! On top of trying to charge $156 for gas. They will charge for everything. Mattress covers dont even come with the service. Also charged me for travel time to come to my house and after the move is complete so that the workers can go back to the facility. Never will use this company again or recommend to anyone.
We deeply understand the immense stress involved in the moving process, and our utmost goal at All My Sons Moving is to alleviate those burdens for our customers every step of the way. We sincerely apologize for not living up to our … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous14 · 74%
- Worked hard and fast8 · 42%
- Careful with belongings5 · 26%
- Turned up when they said1 · 5%
- Price matched the quote1 · 5%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.
In their own words
I had such an amazing experience with All My Sons. Josue, Hector, Will, and Dezjhan went above and beyond to make my families move stress-free. They were professional, friendly, and worked quickly while still being careful with all of the belongings. Everything was handled with care and arrived in perfect condition. Their teamwork and positive attitude really stood out and made the whole process so much easier. I would highly recommend them to anyone looking for reliable movers!
Hi, Savannah. Your feedback is highly appreciated. Thank you for trusting us with your move! We strive to make every local or long distance move seamless. Its gratifying to see that our movers and management teams achieved this for you. We hope to see you in the future!
Had a wonderful experience using All My Sons. Nathanael and Isaiah both did a phenomenal job of moving all of my belongings with care and caution. Nathanael was great at communicating, explaining options, and at providing excellent customer service overall. Both Nathanael and Isaiah were extremely courteous and respectful in their interactions with me and in handling my belongings. My moving process overall felt very low stress being handled by these two gentlemen and I am very appreciative for their services.
Erika Thanks for the 5-star review and for choosing us! We appreciate you! Thank You All My Sons Moving & Storage
Tony, Michael and Steven We’re wonderful to work with. They were on time very professional and had wonderful ideas on making things go smoothly and more efficiently They made a stressful situation, fun and encouraging. I would gladly work with all my sons and specifically Tony, Michael and Stephen again.
Chrissy We are so happy to hear that your move with us was a great experience! Our movers take a lot of pride in moving efficiently and taking great care of your house hold goods. Our goal is to always provide a stress-free experience. Than you!
Using these guys for two different moves. So easy, efficient and very friendly. Good price, too.
Hi, Ethan. Thanks for taking the time to share your feedback! Delivering exceptional moving services is always a top priority. This means being safe, timely, and going the extra mile every time. We truly appreciate you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff340
- careful handling314
- professional movers79
- quick move63
- efficient movers52
- cost49
- quick work37
- heavy furniture moving16
- piano moving12
- hourly rate12
- claims process10
What the company says about itself
Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…urrounding Areas Allow our licensed and insured local movers in Indianapolis to provide”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…and the Surrounding Areas Allow our licensed and insured local movers in Indianapoli”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Indy, we’re here to help! From small, family-run shops to large corporations, we’ve got”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…neighborhood and across the nation for over 30 years, and we would be honored to bring our c”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews