Ortlieb Moving & Storage Co
Google rating
3.5
Ratings counted
14
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 14 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 5 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 8 | 57.1% | |
| 4 star | 1 | 7.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 35.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Ortlieb Moving & Storage Co, counted by matching the words they used.
- Damage to belongings1 · 25%
- Items missing or never delivered1 · 25%
- Crew conduct1 · 25%
- Stopped responding1 · 25%
Counted across the 4 one and two star reviews we have read for Ortlieb Moving & Storage Co. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Very unprofessional company DO NOT USE recently moved over the summer and our items were stolen, broken and damaged! Company refused to replace! Driver: Ron Lusaine
During a busy season, the beginning of June, I called to schedule and estimate. They took my number but never called to schedule. I called again a few days later. Once again they took my number and never called back.
Dealing with a military PCS right now. They contracted this company to move our stuff. They were supposed to take 2 days to pack our stuff and 1 day to load for transport. The manager made the call (site unseen) to pack in just 1 day, this was not enough time and they sent only 2 packers which did not even have enough tape to do the job. They were informed that all our stuff was in a storage facility and everything would need to be repacked professionally.
absolutely incompetent and not unloading the cargo arrived on the 8 am and still waiting time now 2:30 pm . DON'T COME THIS PLACE 👎👎👎 …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 50%
- Turned up when they said2 · 25%
- Worked hard and fast2 · 25%
Counted across the 8 four and five star reviews we have read for Ortlieb Moving & Storage Co. A review can mention more than one thing.
In their own words
We’ve heard horror stories about moving companies here and were nervous at first. These men showed up early and quickly got to work. They were very polite and did an amazing job. I have no complaints they were efficient and knew what they were doing for sure. It’s hard finding a good moving company that does well and treats your entire life belongings with respect and we were able to have that with our move.
This is the second time we have had Ortlieb load or unload us. After coming back from overseas, I was beyond nervous. As soon as I saw it was Kevin and his crew, I felt at ease. They are punctual, respectful, organized, and a pleasure to have deal with all of our most cherished items. I would recommend them to anyone. Thank you so much for your hard work! I was exhausted, and I can’t imagine how they must feel in this heat. Not one complaint or even break really.
So check this out...we read all these reviews and were super worried about our stuff and theft. This being our 8th move with the military I can say, with confidence, top notch for delivery, timeliness, professionalism, appreciative, and the high praise would continue if those words dint sell it enough!
I was very nervous moving from Valdosta, Georgia with an international move. I had heard horror stories about moving companies! I owe a VERY BIG THANK-YOU to Ortlieb Moving & Storage Co. Inc. of Valdosta. Kevin and his team of 3 packers and …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- punctuality3
- packing3
- military3
- politeness2
- hard work2
- respect for belongings2
What the company says about itself
Taken from Ortlieb Moving & Storage Co’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“Van Lines, you choose experience. Since 1933, our team has been helping military mem”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“GA 31601 Call: 229-242-6468 Start your free quote now! Moving From Moving To NEXT 511 W.”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…with relocations. They are also fully insured, so if anything does break, it will be”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yelp.comreviews
- bizapedia.comdirectory
- mapquest.comdirectory
- yellowpages.comdirectory