Oscar's Moving Company
Moving and storage service in Newton, Massachusetts
Google rating
4.8
Ratings counted
269
Are 1 or 2 star
4.5%Around typical
The rating breakdown
12 of the 269 ratings in Google’s published star breakdown for Oscar's Moving Company are one or two star.
Against other movers in Newton
4.5 percentage points higher than the middle of the 12 movers in Newton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 248 | 92.2% | |
| 4 star | 8 | 3.0% | |
| 3 star | 1 | 0.4% | |
| 2 star | 1 | 0.4% | |
| 1 star | 11 | 4.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Oscar's Moving Company at 4.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Oscar's Moving Company, counted by matching the words they used.
- Crew conduct4 · 50%
- Damage to belongings2 · 25%
- Price rose after the quote1 · 13%
- Belongings withheld over payment1 · 13%
Counted across the 8 one and two star reviews we have read for Oscar's Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I would absolutely avoid using Oscar's moving (also goes by Annabelle's moving). The crew was very nice but overall many items were broken (a table, a mirror, a chair, ripped bed lining, 2 children's toys and dresser handles broken off). All my stuff was put into storage, I knew of a few items before they went in but when we unpacked the storage unit we noticed even more items had been damaged. For the items I was aware of, I tried for weeks (that turned into months) to talk with them about insurance options.
DO NOT USE THESE CROOKS! THEY LOW BALL THE ESTIMATE, WAY OVERCHARGE YOU ON MATERIALS AND HOURS AFTER THE FACT AND THEN THEY HELD MY APARTMENT KEYS AS RANSOM AND REFUSE TO RETURN THEM. THEY ACCIDENTALLY CC'D ME ON AN EMAIL THAT EXPOSED THEIR DISHONESTY AS WELL.
Brian, there's no need to defame my company here. The fact of the matter is that you refused to pay even *part* of your bill. That's why we had to file against you in small claims court, which is probably what prompted you to write this … More
I was very unhappy with the movers in October 2020. The movers took it easy moving at snail pace - also only one guy was packing the items while the other two stare at him and wait for his instruction. I felt like the took double the amount of time than it would have required if they moved with some pace. They also quilted me into paying tip complaining that they don't earn a good salary.
If I could give zero stars or less, I will. These guys were very slow, totally careless with our goods and was very rude to us. Held us hostages on busy summer moving day to sign a document that waive any reponsibility, which none of the moving companies that I ever worked with has done. Also the guys who came over smelled weird too. NEVER AGAIN>
The packing and loading went well. But the unloading not so much. Things were damaged and the crew tried to hide them. They disrespected my son who was helping me out., and was pointing out the damage they tried to cover up. I’m still unpacking and hoping I don’t find more damage. I cannot recommend hiring them.
Hi Ken, I am very sorry to hear you were not satisfied with your move. If possible, I would like to speak to you by phone about this matter. We always try our best to ensure that our customers are satisfied. -Andrea
My wife scheduled a move with this company about a week ago. On the day of the move we received an email saying that movers would be there between 4-5pm. We waited and waited…ultimately resorting to calling the main line multiple times only …
While the movers were polite minus one mover who was quite rude and angry, also due to a lot of miscommunication between the movers and the person that we originally contacted to set up the move, they were given the wrong location, didn't …
We sent our movers, on time, to the address that was given to us by the person who booked the move. The movers informed you (as is clearly stated in the information that was given to the person who booked the move, both via email confirmation letter and by phone) that in wrapping the items in…
I hired this company to move a few things I purchased during an estate sale. The movers were punctual and hardworking. I was a little surprised by the bill as I was charged for the time it took for them to drive to the location and back …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 63%
- Professional and courteous9 · 47%
- Careful with belongings4 · 21%
- Turned up when they said2 · 11%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for Oscar's Moving Company. A review can mention more than one thing.
In their own words
We had an excellent experience with Oscar's Moving from the moment I spoke with Randy through the pickup of our furniture and drop off at a storage facility. The move was approximately two hours away. Randy was knowledgeable, professional, and responded to all my questions. The movers came on time, worked efficiently and quickly to load and unload the truck - all four movers were very nice. I would highly recommend Oscar's Moving Company. We were very pleased with their services.
We were moving from our condo to new home, and this crew was fantastic. They were so efficient, respectful and professional throughout the day. They wrap all of your furniture in blankets and bubble wrap all of your glass and fragile items. We had loose items we forgot to pack and they put them in boxes and brought them over. Recommend!
Can’t say enough about Oscar Moving Company. Moving is. Stressful experience but Randy was very efficient and responsive. Our movers came right on time and packed everything perfectly and with care and very quickly!. I would definitely recommend Oscar! Thank you for a smooth move!
Hi Vera, thank you so much for taking the time to let others know. We are very proud of our service
We were very pleased with Oscar's Moving Company. We are a local music school and preschool and this was not our first move. When we realized we had to plan another move, I started to call around for quotes, I was surprised at just how expensive moving is now compared to years past. I called Oscar's since they were local and they were able to give me the best price but also the best service. Rodney was so attentive and informative and he made the sales process painless.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing44
- efficient movers19
- estimate17
- furniture moving6
- careful packing4
- fast quote2
- complicated move2
- overnight storage2
- fragile handling2
- junk removal2
What the company says about itself
Taken from Oscar's Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
Operating numbers published on their site
- USDOT 1637689
- MC 633243
Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)
- Says it is licensedsays on their website
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“Moves 4.9 Average Rating 100 % Licensed and Insured Get Your Free Quote Tell us”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“4.9 Average Rating 100 % Licensed and Insured Get Your Free Quote Tell us about your”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“Referral Source - AI Angi Best Pick Better Business Bureau facebook Facebook Lead Ads Google Googl”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Quote Boston’s Coolest Movers Over 18 years of stress-free residential, commercial,”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Massachusetts and beyond. Get a Free Quote (617) 202-9566 18 + Years in Business 1”Raw text captured from the page, including any surrounding navigation.
- Publishes a licence or operating numbersays on their website
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“Fully Licensed & Insured MA license #31320, USDOT #1637689, MC #633243. Your belon”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- bbb.orgreviews
- chamberofcommerce.comdirectory