Palmerston Moving
Moving and storage service in Caledon, Ontario
Its address is in Mississauga, Ontario. It appears here because Google returns it for Caledon.
Google rating
5.0
Ratings counted
1,164
Are 1 or 2 star
0.1%Unusually few
The rating breakdown
1 of the 1,164 ratings in Google’s published star breakdown for Palmerston Moving are one or two star.
Against other listings in Caledon
About the same as the middle of the 9 listings in Caledon we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,161 | 99.7% | |
| 4 star | 1 | <0.1% | |
| 3 star | 1 | <0.1% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | <0.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Palmerston Moving at 0.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Palmerston Moving, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Palmerston Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We hired Palmerston Moving back in September 2022 to move my Father's business. The movers did a good job. However, the persons operating this business have questionable honesty. They quoted us for 2 Movers at an Hourly rate of $200 plus a Truck fee of $200 and a Storage fee of $450/per unit monthly, which we had agreed to. We were billed $2000 for the move (5pm-1 am) alone which we paid via credit card. We then received another invoice for $2,260.00 after we paid the initial $2000. I found this misleading.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 48%
- Worked hard and fast8 · 38%
- Careful with belongings5 · 24%
- Turned up when they said2 · 10%
- Kept in touch1 · 5%
Counted across the 21 four and five star reviews we have read for Palmerston Moving. A review can mention more than one thing.
In their own words
I cannot recommend Palmerston more. They are fast, respectful of your possessions, on time and they make moving as much of a breeze as it can be. We had to move out and back into our condo in the span of a month to allow for renovations …
Wow, thank you Soizic for the fantastic review! We're delighted to have played a part in making your furniture delivery smooth and hassle-free. Your recommendation means a lot to us, and we're ready to assist you with any future delivery needs.
Very impressed with who Elte sub contracts their furniture delivery to being Palmerston Moving. Both Iganius and Michael showed great care delivering a couch to cottage country. They carefully unpacked the wrapping and took all the garbage with them unlike other moving companies that I have used. Very nice guys who took pride in their jobs. Highly recommended. Thanks guys... great job.
We appreciate your feedback and your trust in Palmerston Moving. Delivering high-value furniture and designer installations in Toronto with care and professionalism is what sets us apart.
We recently moved from Toronto to Niagara Falls and used Palmerston for their full service (including packing and unpacking). They were very responsive with all my phone calls/emails etc. I was moving from an 850 sqft condo to a two story …
Hello Zeeshan Abedin, Thank you for your time writing a feedback for us. I want to apologize for any inconvenience you had with us, we always put out customers as the priority and that's why we refunded you $950 while your original quote was a flat rate for the whole operation.
My spouse and I are very pleased with the incredibly efficient and thorough work that Palmerston Moving completed yesterday. We had an excellent moving experience because of the trust that all three crew members engendered and the professional and caring attitude that they all demonstrated. Thank you to everyone involved. I will refer colleagues and friends to Palmerston Moving without hesitation.
Thank you very much Angela for the warm & positive feedback. A word of mouth goes a long way and we are grateful for your trust. Happy Holidays !!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff150
- professional movers24
- furniture moving17
- bed assembly10
- shoe removal9
- careful handling of furniture8
- packaging removal7
- couch moving6
- rug placement5
- art moving2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- linkedin.comsocial