Paul's Moving and Labour Services Ltd. Prince George
Mover in Prince George, British Columbia
Google rating
4.8
Ratings counted
77
Are 1 or 2 star
5.2%Around typical
The rating breakdown
4 of the 77 ratings in Google’s published star breakdown for Paul's Moving and Labour Services Ltd. Prince George are one or two star.
Against other listings in Prince George
2.8 percentage points lower than the middle of the 16 listings in Prince George we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 70 | 90.9% | |
| 4 star | 3 | 3.9% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.3% | |
| 1 star | 3 | 3.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Paul's Moving and Labour Services Ltd. Prince George at 5.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Paul's Moving and Labour Services Ltd. Prince George, counted by matching the words they used.
- Damage to belongings1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Paul's Moving and Labour Services Ltd. Prince George. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I had used this moving company previously and had professional and friendly service. NOT this time! They broke so many possessions, some with sentimental value. Three separate boxes clearly labeled "glass, fragile, do not drop". So it wasn't just one box which would be understandable but 3!!! They also broke our electric fireplace, water cooler and bedside table!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast13 · 65%
- Professional and courteous13 · 65%
- Careful with belongings3 · 15%
- Price matched the quote1 · 5%
Counted across the 20 four and five star reviews we have read for Paul's Moving and Labour Services Ltd. Prince George. A review can mention more than one thing.
In their own words
We moved this week and we're so impressed .The movers were efficient, careful, respectful, and hard working. They made our move enjoyable. Highly recommend!
Thank you for the amazing review! We're glad to have exceeded your expectations.
Highly recommend, these guys are amazing. Reliable, fair price, and efficient.
We're so grateful for your support and your five-star review. Thanks for choosing us!
Paul's Moving packed and moved my house in 2 days. All the guys that came were extremely professional and made the stressful/chaotic couple of days seamless and fun - even after all the heavy lifting for more than 12 hours! James is the guy that runs it in PG and you can tell he really loves what he does and cares about his customers and their belongings. We did have a couple of hiccups along the way but Paul's Moving dealt with it fairly and professionally. Would highly recommend these guys for your next move!
Thank you for the kind words! We're thrilled to hear that you had such a positive experience.
Paul’s Moving Company was amazing to work with from the moment the team was packing us, loading the truck and moving us to our new home. They were professional, efficient and very accommodating. I would recommend using this moving company for any type of move whether it’s to move a piece of furniture or to move your whole home. We are appreciative and thankful of each of them; Darren, Clayton, Kevin, Colton, Drew, and his son.
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had such a positive experience.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff7
- careful movers4
- speedy work3
- professional crew3
- no hiccups2
- small furniture moving2
- team of movers2
- on time2
- accurate quote2