The Vault Storage LTD
Self-storage facility in Prince George, British Columbia
Google rating
5.0
Ratings counted
62
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 62 ratings in Google’s published star breakdown for The Vault Storage LTD are one or two star.
Against other listings in Prince George
8.0 percentage points lower than the middle of the 16 listings in Prince George we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 61 | 98.4% | |
| 4 star | 1 | 1.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Vault Storage LTD at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 22%
- Kept in touch2 · 11%
- Worked hard and fast1 · 6%
Counted across the 18 four and five star reviews we have read for The Vault Storage LTD. A review can mention more than one thing.
In their own words
I couldn't have asked for a better storage experience. The facility is clean, modern, and very secure, and the staff are exceptional—always responsive, professional, and visibly attentive to the property. I stored my belongings with complete peace of mind and highly recommend them.
Hey Meredith, thanks so much for the awesome five star review. We are really glad that you felt your belongings were safe and that our team took good care of you. It means a lot that you would highly recommend us and we would be happy to help you or any of your friends.
The rental process was very simple, quick, and efficient. When we needed to transfer to a larger unit, The Vault Storage was very accommodating in our move out and move in dates. Excellent to work with.
Thanks for choosing us to storage your item! We are very happy to hear about your experience.
Absolutely fantastic faculty. Clean, great system of connecting keyless but though custom app, lots of room options from small to bigger units. Clean move in, VERY understanding staff members. Cannot rave about that brought up some things I was handling and were very patient / helpful on many matters. The fact move in was clean, easy and maintained is great place to store things. I do not own a credit card that was not a visa debit and they take me still as a client.
Hey Brandy, Thanks for all the kind words you shared. So happy you had a great experience.
THANKS FOR THE RENTAL.WE HAD A GREAT EXPERIENCE.. WE LOVE THE SLICK SMART PHONE APP FOR OPENING & CLOSING THE ENTRY /EXIT GATE IT MAKES IT A BREEZE TO ACCESS OUR STORAGE UNIT LOCK REMOTELY AS WELL. THE UNITS HAVE HEATED CONCRETE FLOOR. EVERYTHING IS SHINY NEW AND FUNCTIONED WELL. I WAS TREATED WELL BY MANAGEMENT THAT'S A WIN FOR ME . WE WILL DEFINITELY RECOMMEND THE VAULT STORAGE TO ALL FAMILY AND FRIENDS AND IT RECEIVES A 5 - STAR RATING . 🔥 🔥
Thanks for the 5 star Terry we are very happy your experience was great with us, we look forward to helping you out again
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- app access4
- heated unit4
- ease of use4
- bluetooth access3
- affordability3
- responsive staff3
- new facilities2
- keyless entry2
- helpful owners2
- gate access2
What the company says about itself
Taken from The Vault Storage LTD’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…units online and pay your bill online 24-7. We make renting storage a hassle free”Raw text captured from the page, including any surrounding navigation.