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Pink Transfer, Inc. Moving & Storage

Mover in Baldwin Park, California

Its address is in Monrovia, California. It appears here because Google returns it for Baldwin Park.

Google rating

4.8

Ratings counted

90

Are 1 or 2 star

5.6%Around typical

The rating breakdown

5 of the 90 ratings in Google’s published star breakdown for Pink Transfer, Inc. Moving & Storage are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
8493.3%
4 star
11.1%
3 star
00%
2 star
00%
1 star
55.6%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Pink Transfer, Inc. Moving & Storage at 5.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pink Transfer, Inc. Moving & Storage, counted by matching the words they used.

  • Damage to belongings1 · 20%
  • Items missing or never delivered1 · 20%

Counted across the 5 one and two star reviews we have read for Pink Transfer, Inc. Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewmichelle C.Edited a year ago
Pink Transfer stole over 500k in high end clothing, shoes and jewelry from a move and storage unit then failed to provide security footage. Don’t not use them unless you want to lose anything and everything of value. And I did move with you here’s a police report filed in my behalf over your criminal activity. Anyone can look it up and please do! Save yourself from having your possessions stolen by thieves.
Reply from the business

Hi Michelle, we take all feedback very seriously, but we do not have any record of your move with us. Please reach out to us directly at ([phone removed] so we can discuss this matter further and address any concerns. Thank you.

1-star Google reviewJ G.14 years ago
Horrible. Stay away! They did a really poor job of packing. They dropped an item of mine worth $20K off of the lift. It had wheels and they didn't hold onto it while they lowered it. It was damaged, of course. They put a piece of furniture …
1-star Google reviewMargot L.10 years ago
I am a student moving, and contacted this company to help me with minimal furniture. They quoted me a very high price, telling me they had a 4 hour minimum (when I only had a couch and table and some chairs). I went with a different moving company.
1-star Google reviewRobert K.7 years ago
DO NOT USE PINK MOVING AND STORAGE. They are deceitful, unethical and will not own up to their mistakes. If you are considering them, please read ahead and at least learn from our mistakes. …
Reply from the business

Our family has been in the moving and storage business for 90 years. During this time our family has believed that timeliness, honesty and customer service are the bedrock of a successful moving company.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous8 · 44%
  • Worked hard and fast4 · 22%
  • Turned up when they said2 · 11%
  • Careful with belongings1 · 6%
  • Kept in touch1 · 6%

Counted across the 18 four and five star reviews we have read for Pink Transfer, Inc. Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewMK H.Edited a year ago
We just completed our second long-distance move of over 600 miles with Pink Transfer & Storage, and once again, they were absolutely flawless from start to finish. They arrived right on time and didn’t stop working until everything was safely loaded, transported, and carefully placed in our new location. Our move included delicate family heirlooms, a baby grand piano, and countless other items that required skill and care—and they treated every piece as if it were their own.
5-star Google reviewTony K.4 years ago
My wife and I moved the contents of our 2,800 sq. ft. home from Pasadena, California to Ashland, Oregon. Jeff Pink was very responsive in getting us a quote, which was reasonable considering the distance and driving time for the move. The Pink’s movers were 1st class professional movers which was evident in the way that they disassembled and reassembled furniture, in what care and caution they took in packing all of our furniture including our delicate breakable items.
5-star Google reviewGretchen M.5 years ago
This is long overdue but no less sincere. We acquired a town home in January and did an diy move that ran amuck. We were lucky to get Ernie and David. Not only were they just a little early but went above and beyond with helter skelter packing. And did it with grace. Helped finish a few furniture pieces and much more They were true professionals and a joy to work with. Could never think of using another moving company
5-star Google reviewJosh S.a month ago
So happy my buddy recommended Pink’s for our move. Benjamin the supervisor, and his guys Devon and James made our move go just perfectly. We were very stressed as we planned it, having not moved for 20 years, but these guys swooped in and made it all just go perfectly and very fast. Hire these guys, they are pros and really friendly. Job done! Very relieved.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • estimates6
  • professional crew4
  • no broken items4
  • careful packing3
  • cautious movers2
  • accurate estimate2
  • long distance move2
  • quick movers2
  • careful crew2
  • complicated move2

What the company says about itself

Taken from Pink Transfer, Inc. Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…facility Personalized moving plan GET A FREE QUOTE PINK MOVING PROUDLY SERVES THE FOLLOWIN”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…mover in Pasadena, CA We have been family-owned and operated since 1928 and are committ”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
    Show the text this came from

    “We have been family-owned and operated since 1928 and are committed to making our custome”Raw text captured from the page, including any surrounding navigation.

Before you hire Pink Transfer, Inc. Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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