Premiere Van Lines Moving Company Moncton
Mover in Moncton, New Brunswick
Google rating
4.8
Ratings counted
155
Are 1 or 2 star
2.6%Around typical
The rating breakdown
4 of the 155 ratings in Google’s published star breakdown for Premiere Van Lines Moving Company Moncton are one or two star.
Against other listings in Moncton
3.2 percentage points lower than the middle of the 14 listings in Moncton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 133 | 85.8% | |
| 4 star | 16 | 10.3% | |
| 3 star | 2 | 1.3% | |
| 2 star | 1 | 0.6% | |
| 1 star | 3 | 1.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Premiere Van Lines Moving Company Moncton at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Premiere Van Lines Moving Company Moncton, counted by matching the words they used.
- Damage to belongings2 · 50%
- Price rose after the quote1 · 25%
Counted across the 4 one and two star reviews we have read for Premiere Van Lines Moving Company Moncton. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
DO NOT USE THIS COMPANY! Local move - Was overcharged among other things. After giving me an estimate and telling me that if a number of boxes were moved by someone else before Premiere's moving day, the cost would drop considerably. It took my friend 2 days to move most of the boxes and yet, I ended up paying more than the estimated price quoted. Several furniture pieces were scratched and my area rug is ruined after it being rolled and then folded over.
How as a company , do you send under qualified individuals to someone's home, damage their hardwood floors after being paid for a service and deni all accountability on the damages. If you want your house or apartment destroyed all while paying a hefty fee then this is the moving company for you.
Hi Mr. Bourque, can you elaborate on this matter? I have no record of your name in our system for either a household relocation or a home delivery. Please email [email removed]
They are delivering my order from Costco. They changed the date several times. They lied that they never called me before the last call and never set a delivery time before! I hope one day I get my order....
Hi Anna, we've checked our records, your order has been delivered successfully. The dates were never changed by Premiere Van Lines but we have discovered a third party call center working on behalf of Metro to Home/Costco did call you and set a delivery date unbeknownst to us here at Premiere Van…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 47%
- Worked hard and fast5 · 29%
- Turned up when they said3 · 18%
- Careful with belongings2 · 12%
- Kept in touch1 · 6%
Counted across the 17 four and five star reviews we have read for Premiere Van Lines Moving Company Moncton. A review can mention more than one thing.
In their own words
The entire staff from administration, to sales to the guys on the truck, everyone was professional, eager to assist with anything, on time, and very hardworking. The guys moving us were amazing. They had us in the house in 3 hours which …
Thank you so much Nick! So happy we could help.
Delivered my new washing machine and hauled the old one away. The guys did a good job and were careful with the new appliance. Took one star away because the guys did NOT wear masks, even while in my home, which made me very uncomfortable. One guy actually put one on outside when he saw I was wearing one, but had taken it off by the time he got inside with the washer, which makes no sense.
The delivery men were professional and easy to deal with. There was good communication with them except for a miscommunication from their higher ups regarding the installation of pedestals that were purchased as part of a package. However, …
Excellent Moving Company in Moncton, New Brunswick. I have used their moving services few times in the last 2 years and I got Wonderful service from them all the time. I would strongly recommend Premiere Van Lines Moving Company for Hassle Free and Transparent Moving Costs. They have a dedicated Sales Manager Stephen Gee and Awesome Crew members. Book any of your Moving needs with them, you will be very Happy.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff9
- professional movers5
- estimate4
- old appliance removal4
- no damages4
- packaging removal2
- furniture moving2
- appliance hookup2
- moving team2
- appointment setup2
What the company says about itself
Taken from Premiere Van Lines Moving Company Moncton’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…who move long distance each year. Since 1963, Atlas has been providing their custome”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“…we operate within a 16,000 sq. ft. bonded climate controlled warehouse which has”Raw text captured from the page, including any surrounding navigation.
- Mentions the Better Business Bureausays on their website
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“Moving®. Premiere Van Lines Moncton is BBB Accredited since 05/31/2011 with an A+ BBB Rating!”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- birdeye.comreviews