Premium Movers Inc.
Mover in Sacramento, California
Google rating
4.5
Ratings counted
48
Are 1 or 2 star
12.5%Above typical
The rating breakdown
6 of the 48 ratings in Google’s published star breakdown for Premium Movers Inc. are one or two star.
Worked out from 48 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in Sacramento
11.1 percentage points higher than the middle of the 19 movers in Sacramento we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 41 | 85.4% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 2.1% | |
| 2 star | 2 | 4.2% | |
| 1 star | 4 | 8.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Premium Movers Inc. at 12.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Premium Movers Inc., counted by matching the words they used.
- Damage to belongings1 · 17%
- Crew conduct1 · 17%
Counted across the 6 one and two star reviews we have read for Premium Movers Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Horrible experience with this company. Was lied to and it was incredibly drawn out. They brought out folks that were too old to do the move within expectations, also one of the individuals was limping around that made the move longer than expected. For something that should have only cost us around 1,500 ended up being 3000 dollars for a move that was first floor down the street like 3 blocks away not even a full mile. Stay clear away from this business unless you are ok with overpaying for old and disabled movers.
They moved very slow to make more hours. They sent only two guys, one of which had no idea what he was doing. They had no experience on how to store furniture to save room. I would not recommend them.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous18 · 49%
- Worked hard and fast16 · 43%
- Turned up when they said13 · 35%
- Careful with belongings11 · 30%
- Kept in touch4 · 11%
- Price matched the quote2 · 5%
Counted across the 37 four and five star reviews we have read for Premium Movers Inc.. A review can mention more than one thing.
In their own words
I just recently moved a 2 bedroom 900 sq. ft apartment with Premium Movers Inc. and it was a terrific experience! They were right on time, moved, packaged, and packed everything with great care, and they were very fast as well! It took about 4.5 hours to move my entire place and have them put everything in my new house.
I picked all four qualities (Good Quality, Good Value, Professional, Responsive) because all four were true. I enjoyed working with them. I am returning today to use them again. It was a great experience and I look forward to this next move.
It's not cheap to have someone move a piano. They are heavy - 500lb and up and cumbersome and also delicate. You need a truck with a tail lift, at least three fit guys and a bunch of wheels, dollies etc. Oh and also blankets, pads etc so your gorgeous piano doesnt get scratched. I bought a piano at Goodwill and needed it moved within the next three days so I called Premium Movers. They met me at GW, and 15 minutes later were at my home. My destination was a cabin at the end of my back garden where my son lives.
Wow! I am completely blown away. Premium movers is an amazing company with an inspiring leader. My mother and I had been struggling with a difficult move for the past nine months which involved a squatting hoarder, court orders and an intense rat infestation in my family’s home. It was out of desperation that I finally established contact with David. He confidently assured us that he had “seen it all” and had completed jobs much worse than the one I was describing to him.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers6
- careful packing5
- polite teams4
- small jobs3
- quick move3
- heavy item moving2
- piano moving2
- smooth process2
- hardwood protection2
- hardworking team2
What the company says about itself
Taken from Premium Movers Inc.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“…heavy, delicate, and valuable items. Licensed & Insured: Your belongings are full”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…the Premium Price" Call for free quote 1 (877) 220-MOVE (6683) Home Our Servic”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“…and valuable items. Licensed & Insured: Your belongings are fully protected th”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bizapedia.comdirectory
- chamberofcommerce.comdirectory