Primety Services
Mover in Brockton, Massachusetts
Google rating
4.9
Ratings counted
35
Are 1 or 2 star
2.9%Around typical
The rating breakdown
1 of the 35 ratings in Google’s published star breakdown for Primety Services are one or two star.
Worked out from 35 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Brockton
About the same as the middle of the 13 listings in Brockton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 34 | 97.1% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 2.9% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Primety Services at 2.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Primety Services, counted by matching the words they used.
- Stopped responding1 · 100%
Counted across the 1 one and two star review we have read for Primety Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Great speed and quality handling of the equipment. Originally found them through Task Rabbit and after the job asked us to cancel the project on Task Rabbit and pay them directly. They assured us we wouldn't get a cancelation fee for doing this but got hit with one a couple days afterwards. Tried contacting them to report this and ask about getting reimbursed but never heard back. The transport was great, but the overall experience left a bad taste in my mouth.
Hi Dominic, Thank you for the feedback—and I’m glad the transport was fast and the equipment was handled with care. I’m sorry about the TaskRabbit cancellation fee and that … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast11 · 61%
- Kept in touch5 · 28%
- Professional and courteous5 · 28%
- Turned up when they said2 · 11%
- Careful with belongings1 · 6%
Counted across the 18 four and five star reviews we have read for Primety Services. A review can mention more than one thing.
In their own words
These guys were great! I needed junk removed the day after I reached out to them. They communicated with me in a timely manner. When they arrived, they were exactly on time and quickly removed a ton of packing and moving boxes. This is a very professional and reliable business.
Amazing!!!!! Super quick and super careful with everything. Can’t recommend them enough.
“Excellent service from start to finish. The team was very professional, helpful, and attentive throughout the entire process. They communicated clearly, responded quickly, and made everything smooth and easy. I truly appreciated their high level of professionalism and would definitely recommend them to anyone looking for reliable service
Primety was fantastic! We were moving out of state and needed help with loading furniture and removal. We had another company cancel last minute and Primety went above and beyond to help us. The whole team was kind, organized, and efficient. We could not recommend more!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling4
- affordable4
- punctuality4
- communication4
- easy process2
- moving experience2
- pricing2
- reliability2
- last minute request2
- elevator2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- nextdoor.comsocial
- facebook.comsocial
- instagram.comsocial
- thumbtack.comreviews