Primo Movers
Google rating
4.9
Ratings counted
141
Are 1 or 2 star
2.1%Around typical
The rating breakdown
3 of the 141 ratings in Google’s published star breakdown for Primo Movers are one or two star.
Against other movers in Tulsa
1.2 percentage points lower than the middle of the 20 movers in Tulsa we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 138 | 97.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Primo Movers at 2.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Primo Movers, counted by matching the words they used.
- Crew conduct2 · 100%
- Price rose after the quote1 · 50%
Counted across the 2 one and two star reviews we have read for Primo Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I could not be more disappointed in the value and professionalism of this moving company. The moment the asst manager walked in the door he told us the estimate was much to low. The week before, he said he moved someone and the price was double the estimate. The asst Jason has very poor managemen/social skills! The packing appeared to be ok and all of the packers seemed professional and polite. But, the charge was more than 3 times the estimate!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous44 · 41%
- Worked hard and fast32 · 30%
- Careful with belongings15 · 14%
- Turned up when they said13 · 12%
- Kept in touch3 · 3%
- Price matched the quote1 · <1%
Counted across the 108 four and five star reviews we have read for Primo Movers. A review can mention more than one thing.
In their own words
We had an AMAZING experience with our movers (Joseph, Terrell, and Tyler) and truly couldn’t recommend them more. From start to finish, they were professional, efficient, and so careful with every single item. Moving can be stressful, but they made the entire process feel seamless and organized. They showed up right on time, worked incredibly hard, and handled everything—from heavy furniture to fragile pieces—with so much care.
These guys should absolutely be your go-to for moving. I made the mistake of going with All My Brothers for my move last week. After moving my start time back by two hours at 10pm the night before, they ghosted me, meaning it was noon by the time I reached out to Primo and asked if they had a crew that could make it out that day. Not only did they have a crew, but they made it within two hours!
Moved a bedroom set for me. Had a great experience. Would be a return customer. I got a great price. :)
Smooth Move and Outstanding Service! I recently moved from Tulsa to Maumelle, and this moving company made the entire experience incredibly easy and stress-free. From the first phone call to the final box being unloaded, their team was professional, punctual, and extremely careful with all of my belongings. They handled everything with great attention to detail—wrapping furniture, loading the truck efficiently, and making sure everything arrived safely and on time.
Thanks for using us Ron! We hope Arkansas is treating you well!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling16
- professional movers11
- respectful staff5
- fun team4
- affordable rates4
- short notice availability3
- strong movers3
- efficient loading2
- reliable company2
- smooth transition2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- bizapedia.comdirectory
- facebook.comsocial