Purely Storage
Self-storage facility in Victorville, California
Google rating
4.5
Ratings counted
175
Are 1 or 2 star
8.0%Above typical
The rating breakdown
14 of the 175 ratings in Google’s published star breakdown for Purely Storage are one or two star.
Against other listings in Victorville
5.0 percentage points higher than the middle of the 16 listings in Victorville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 138 | 78.9% | |
| 4 star | 16 | 9.1% | |
| 3 star | 7 | 4.0% | |
| 2 star | 2 | 1.1% | |
| 1 star | 12 | 6.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Purely Storage at 8.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 23%
- Professional and courteous3 · 23%
- Turned up when they said1 · 8%
Counted across the 13 four and five star reviews we have read for Purely Storage. A review can mention more than one thing.
In their own words
To start, I was promptly greeted by the manager. I can't recall your name, but you are kind, prompt and you are a true professional. I got set up with a unit, got a quick tour to it's location and we were done. Great job, thank you!
Thank you for your review! We appreciate your feedback and are always here to help if you need anything. Thank you for choosing us for your storage needs!
Very understanding, very patient, and overall a very good experience. The storages are clean and they are pretty big. For how hot it is the storages dont get very hot inside.
Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with us and that you found our staff to be understanding and patient. If you ever need anything else, don't hesitate to reach out. Thank you for choosing us for your storage needs!
Great customer service very professional and family orientated kind people.Very helpful and they get the job done whatever situation they will solve the problem .
Thank you so much for your kind words! We are always here to help and ensure that we solve any problem that may arise. We appreciate your feedback and look forward to serving you again in the future.
The gentleman that help me was really nice and went far and beyond to assist and get me what I needed. I think his name is Byron , thanks for your help
Thank you for choosing us, and we hope to see you again soon!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff13
- size options3
- going above and beyond2
- efficient2
- unit setup2
- convenient location2
- easy rental process2
- great deals2
- payment processing2
- kind owners2
What the company says about itself
Taken from Purely Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Facility Features What Size Do I Need? 24/7 Video Surveillance Climate-Controlled U”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…trusted self storage solutions for over 33 years across Arizona, California, Colorado, T”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews