Robb & Messer Moving & Storage
Moving and storage service in Santa Rosa, California
Google rating
4.4
Ratings counted
14
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 14 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 12 | 85.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 14.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 64%
- Worked hard and fast5 · 45%
- Turned up when they said3 · 27%
- Kept in touch3 · 27%
- Careful with belongings2 · 18%
Counted across the 11 four and five star reviews we have read for Robb & Messer Moving & Storage. A review can mention more than one thing.
In their own words
After purchasing nine items of furniture at an estate sale several miles from my home last week I was wondering how this great "find" was going to make it to my house. I called Robb and Messer Moving and inquired about this kind of service. Would they be able to pick these items up for me and deliver them to my home in a particular time frame determined by the furniture seller? The answer was "of course!" The owner Dave Robb, (who happens to be my son) personally coordinated all the details.
I don't think it would be possible to have a better moving experience than we had with Robb & Messer. The crew was amazing. I was blown away by the politeness and professionalism. In addition the guys were on time, worked hard and their skills in carefully and quickly packing everything made us feel it was worth every penny. Also their knowledge of what can and can't be packed truly made this a full service experience. I would highly recommend Robb & Messer to anyone needing moving services in the future.
I had a great experience with Robb & Messer from start to finish moving a 4-bedroom house across the country. Their team was very professional, courteous and communicative. All of the costs and other details were given to me well in advance with lots of opportunities to discuss and ask questions. I felt more at ease and confident about this move than any other move I've done. Would definitely use them again.
Robb & Messer did a fantastic job on my recent household move within Sonoma County—I’m very pleased and impressed! They came recommended from a couple of people I know and really lived up to the recommendations! I received a quick call back from Kory when I initially contacted them via voicemail, and he was very clear that they could help me with my move and very confident that they could accommodate my compressed timeline.