Scotty's Self-Storage Windsor Road
Self-storage facility in Champaign, Illinois
Google rating
5.0
Ratings counted
107
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 107 ratings in Google’s published star breakdown for Scotty's Self-Storage Windsor Road are one or two star.
Against other listings in Champaign
4.4 percentage points lower than the middle of the 11 listings in Champaign we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 107 | 100% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Scotty's Self-Storage Windsor Road at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 17%
- Worked hard and fast3 · 13%
- Price matched the quote1 · 4%
- Kept in touch1 · 4%
Counted across the 23 four and five star reviews we have read for Scotty's Self-Storage Windsor Road. A review can mention more than one thing.
In their own words
Scotty’s Self Storage in southwest Champaign was an excellent choice for our storage needs. The drive-through design is incredibly convenient, especially during bad weather, and access to the units is easy and efficient. One of the standout features is the rapid-opening and closing doors, which make loading and unloading quick and hassle-free. The complimentary use of a truck was also particularly helpful and saved us both time and money during our move.
Thank you for the detailed feedback regarding your experience at our Windsor Road facility. We designed the drive-through bays and high-speed doors specifically to make the moving process more efficient, so we are glad to hear they served … More
They were very communicative and explained to me how everything worked prior to my first day renting. With there being multiple locks to get through before accessing a unit, I feel my items are secure here. I was also concerned about moisture and mold when it came to finding a storage unit, so the indoor and temperature controlled units provided such peace of mind. The car bays you can pull into to unload were extremely helpful, plus large, heavy duty carts are available to use and are parked at every entrance.
Hi Marissa, thank you for the detailed feedback. We focus on clear communication during the move-in process so our customers feel prepared, and we are glad that helped you. It is also good to hear that you are finding our climate control … More
This storage unit is wonderful. Very clean, very secure, has a lot of options, app based access, and a great value. The ability to use their moving van, which is brand new, was a huge help! The manager, John Garth, was in contact with us right away to see what he could do to make our experience the best possible. He even came in on the weekend so we could have access to the moving van. Have already recommended this facility to family and would recommend to anyone.
Hi Nathan, thanks for taking the time to share such a kind review. We aim to keep our facility clean and accessible, and we’re glad you found our new van useful for your move. We appreciate your recommendation to your family and for choosing Scotty’s Self-Storage Windsor Road.
John was a delight! Professional, courteous, and listened to my needs as we were looking for a unit. He suggested multiple options, and when I thought I found the unit for me, he suggested a better option and was happy to make the paperwork transfer after I had paid for the first unit. He also spent time with me showing me how the phone activated lock works, and toured the structure with me so I would know where the bathrooms are.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- climate control13
- new facility12
- huge carts7
- spacious facility4
- fast process3
- leasing experience3
- moving van2
- free storage2
- indoor units2
- sizable unit2