Secure Storage N. Tonawanda
Self-storage facility in Tonawanda, New York
Its address is in North Tonawanda, New York. It appears here because Google returns it for Tonawanda.
Google rating
5.0
Ratings counted
45
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 45 ratings in Google’s published star breakdown for Secure Storage N. Tonawanda are one or two star.
Worked out from 45 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Tonawanda
2.2 percentage points lower than the middle of the 7 listings in Tonawanda we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 45 | 100% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Secure Storage N. Tonawanda at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 21%
- Kept in touch2 · 11%
- Worked hard and fast1 · 5%
Counted across the 19 four and five star reviews we have read for Secure Storage N. Tonawanda. A review can mention more than one thing.
In their own words
⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Service! I cannot say enough great things about my experience with this secure storage facility—and especially about Mary! From the moment I walked through the door, Mary made everything feel easy, safe, and stress-free. She is the true heart of this place! Mary goes above and beyond to make sure every customer feels welcome and supported. Her professionalism is top-tier, but it’s her warmth, kindness, and attention to detail that truly sets her apart.
Thank you so much for your glowing review! 🌟 We're thrilled to hear about your outstanding experience at our secure storage facility, and we greatly appreciate your kind words about Mary. She truly embodies our commitment to providing … More
Safe and affordable. I had a climate controlled unit accessible through the drive through entrance. I have zero complaints about this place. Mary was very helpful and always responsive via text to any questions that I had.
Thank you for the great review! We're so glad to hear that our climate-controlled unit and drive-through access met your needs. It's wonderful to know Mary was able to assist you, even after hours, and kept communication smooth and responsive. We'll be sure to pass along your kind words to her.
Clean facility, quick and easy sign up. Amber is great in the office- personable and informative
Thank you, Kayla, for the wonderful 5-star review! We're so happy to hear you found our pricing competitive and that the rental process was quick and easy. Amber will be thrilled to hear your kind words we're lucky to have her on our team!
Super easy process to get a good sized unit. The facility is really clean, and the modernized units make it feel like your belongings are well secured. Mary was especially great, she was friendly, helpful, and made everything easy to set up while answering all my questions. If you’re looking for a safe and reliable storage spot, I’d definitely recommend Secure Storage in NT.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- mobile app9
- clean facility8
- kind staff6
- safe storage5
- app access3
- security features3
- carts on hand2
- knowledgeable employees2
- keyless entry2
- easy rental process2
What the company says about itself
Taken from Secure Storage N. Tonawanda’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Our modern security cameras have 24/7 video recording capabilities. Gated Acc”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial