Service Pro Déménagement Terrebonne - Repentigny - Mascouche
Mover in Terrebonne, Quebec
Its address is in Mascouche, Quebec. It appears here because Google returns it for Terrebonne.
Google rating
4.3
Ratings counted
53
Are 1 or 2 star
15.1%Well above typical
The rating breakdown
8 of the 53 ratings in Google’s published star breakdown for Service Pro Déménagement Terrebonne - Repentigny - Mascouche are one or two star.
Against other movers in Terrebonne
12.8 percentage points higher than the middle of the 15 movers in Terrebonne we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 41 | 77.4% | |
| 4 star | 2 | 3.8% | |
| 3 star | 2 | 3.8% | |
| 2 star | 3 | 5.7% | |
| 1 star | 5 | 9.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Service Pro Déménagement Terrebonne - Repentigny - Mascouche at 15.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Service Pro Déménagement Terrebonne - Repentigny - Mascouche, counted by matching the words they used.
- Damage to belongings2 · 33%
Counted across the 6 one and two star reviews we have read for Service Pro Déménagement Terrebonne - Repentigny - Mascouche. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They damage the area where we moved out and wont pay for the damages they did supposely bybwhat they told me when a moving company says fully insured LOL well they just say that even though there not those words where spoken to me by the owner… yea i was shocked to hear that anyways i will pay for the damages and take them to court after…you want to save yourselfe a headache hire someone else…
Hello. I think you misled the moving company. We did not move the customer named Dave Lancer. Please check the company name carefully and remove your message. Thank you and have a nice day!
Friends recommended this company to us. We booked our move two months in advance, and everything was arranged by phone. On moving day, the movers arrived and decided they wouldn't do the job because they needed more time... (they had other …
I am Danick Plante's partner and I confirm that they cancelled for us this Saturday, April 2nd, the very day of the move, without any alternative solution and wanted to make us wait until the next day.
Hello! We haven't cancelled your move. I called to ask if we could arrive the next day, and you said yes because you didn't want us to arrive late. I'm sorry again for the situation, and I've apologized many times already. Have a good day!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 67%
- Careful with belongings3 · 25%
- Worked hard and fast3 · 25%
- Turned up when they said2 · 17%
- Price matched the quote1 · 8%
- Kept in touch1 · 8%
Counted across the 12 four and five star reviews we have read for Service Pro Déménagement Terrebonne - Repentigny - Mascouche. A review can mention more than one thing.
In their own words
I urgently needed to move from my house to a new apartment, I called in the evening and the guys arrived the next morning! The team worked at the best level, since I am Ukrainian, I had no problem communicating with the team in russian (they are Slavs and speak russian as well) Most of all I liked how reverently the workers treat fragile furniture (I have a lot of glass shelves for my Lego collection) Everything was packed and wrapped in soft blankets at a professional level.
Thank you so much for your feedback! Your opinion is very important to us! We try our best to help, even though it's urgent! Thanks again!
These people are the real deal. They were friendly, professional customer service with a personal approach. They answered all of my questions, and even provided resources to help the move go smoothly. The final cost ended up being a little bit less than their original quote. The movers were very careful with all of my things, and they were punctual and courteous. I would definitely hire them again!
Thank you so much for your feedback! It's very important to do the move with quality! We work very hard! … More
Excellent service. Very professional, courteous, and quick, with meticulous staff. Pleasant and friendly. I am truly satisfied in every way and didn't hesitate for a moment to share our positive experience. It made moving so much easier. Thank you so much! 👌🏼 …
Thank you for your comment! Your opinion is very important to us! Have a good day!
Great company. Everything was transported neatly, organized, and for a good price. I will use your services again next time. Thank you
Thank you so much for your feedback! Your opinion and trust are very important to us! Thank you and have a great day!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency8
- courtesy5
- punctuality5
- careful movers4
- speed3
- meticulousness3
- recommendation3
- respect3
- attentive care2
- punctual movers2