Shield Moving
Mover in West Allis, Wisconsin
Its address is in Milwaukee, Wisconsin. It appears here because Google returns it for West Allis.
Google rating
4.4
Ratings counted
79
Are 1 or 2 star
15.2%Well above typical
The rating breakdown
12 of the 79 ratings in Google’s published star breakdown for Shield Moving are one or two star.
Against other movers in West Allis
5.5 percentage points higher than the middle of the 4 movers in West Allis we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 66 | 83.5% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 1.3% | |
| 2 star | 1 | 1.3% | |
| 1 star | 11 | 13.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Shield Moving at 15.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Shield Moving, counted by matching the words they used.
- Damage to belongings5 · 56%
- Items missing or never delivered1 · 11%
- Late, delayed or a no-show1 · 11%
- Stopped responding1 · 11%
Counted across the 9 one and two star reviews we have read for Shield Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
********PLEASE DO NOT USE THEY WILL STEAL FROM YOU******** I used this company May 5/25/24, to ONLY PACK THE TRUCK NOT TO STEAL MY ITEMS the movers were L & E or L & A a tall White skinny guy and a short Mexican guy with glasses. THEY STOLE FROM ME, they did not know how to pack a truck 1st of all I had a family member that did packing for 15 years so I had him there to Supervise them, once when the truck was full we started on filling my car, so my Nephew left since all the big stuff was loaded.
Hello Rose, None of your items were stolen. You were throwing away items that did not fit on … More
Update: it took a review bomb for them to recognize my concerns but they rectified the situation and were good on their word. genuinely so bummed out about my entire experience with Shield Moving. They showed up an hour and a half late, And still charged me $75 extra. Harry, the manager was not personable and threw my things around. A ton of my stuff was damaged- I reached out to them and they essentially just blew me off and nothing got resolved.
Hello Miranda, We are glad that the situation has been resolved. However we do not expect the reviews to recede as you have had a large handful of people from your social … More
This place is TERRIBLE!!! They give you a quote that’s actually low and you believe them. I switched my mover because they actually said they provide packing service which I needed due to my health. But, their original quote was reasonable and then after the move?? They double it!!! Get a new mover if you went with these people. They aren’t transparent with pricing at all. They think I’m the crazy one fudging numbers. I told them I had a mover already when I called them initially.
Hello Nicole, When you initially booked the quote you asked us to send you a quote for moving … More
I have used shield moving several times. During the first few times it was just to unload or set up some furniture in my home. No problems, they actually did a pretty good job wrapping the furniture. The problems started though when I hired them for a full house move last year. Again the furniture was wrapped pretty well. The owner himself did a pretty good job. I would say though at all costs DO NOT hire these guys to pack items. They had absolutely no idea what they were doing.
Hello Starrla, Thank you for your feedback. We appreciate your insights and are glad to hear … More
Writing on behalf of my grandmother, who had a series of alarming exchanges with these people April 28th, 2023. Prior to the move, my grandmother explicitly asks if they had insurance because they have a number of irreplaceable expensive items. Shield moving said they had insurance. Of course, a very expensive antique marble table was broken in the move, as well as, an expensive French cabinet. The mover says "I am the insurance", unsure what that means.
Hello, We understand that when an item gets damage, it can be very upsetting and … More
horrible movers! ran out of packing tape and didn’t think to get any for us, leading us to wait for the manager to bring it to them. they spent unneeded time rearranging things in the truck for it to fit, when we had less than 20 pieces of furniture. also came about 3 hours later than initially stated. this overall took about 7 hours, which they tried to charge $900 for. they gave us a discount for time, but still wouldn’t give us a reasonable price and we had to pay $750.
Hello there, Here at Shield Moving we really want our customers to get the best out of their … More
Let me start by saying that 1 start is actually for people that came to unload the truck. The set up time for unloading was set for 8 am on a Saturday. They showed up at 8:30 am (not really that bad). I asked for 3 guys for 3 hours. What I got that morning was a small guy, his wife and his teenager nephew. We partially paid upfront most of the fees and beeing Saturday morning I thought might as well give them a try. Sorry to say this but they weren't able to lift and carry heavier stuff like sofas and dressers.
Hello. Thank you for sharing your experience. However, this review has been left for the wrong company. We are Shield Moving, based in Milwaukee, WI, and we have no affiliation with Shields Movers and Staffers, which operates in North Carolina, Virginia, and Maryland.
Worse moving company I would not recommend and those guys haves sticky fingers and the owners is not nice to his employees bosses them around and waste time why they move everything and lift everything and they put holes in my wall and tried to hide them with my furniture
Hello Anthony, We are sorry we had to let you go from the team. We had let you go because you … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 47%
- Worked hard and fast6 · 40%
- Turned up when they said3 · 20%
- Careful with belongings2 · 13%
- Kept in touch1 · 7%
Counted across the 15 four and five star reviews we have read for Shield Moving. A review can mention more than one thing.
In their own words
Shield Moving came out to move some furniture for us last Friday. They did an amazing job!! They are caring, professional, knowledgeable, hardworking and friendly. They are the best of the best!! We highly recommend them to our family and friends!!
The Duo that showed up to unload my 26 ft Penske were outstanding! They were on time and ready to work! We hit a bump when we had to put a treadmill through a tight doorway, however, they managed it with ease! They truly went above and beyond and would highly recommend them for all your moving needs. Thanks for the smooth unload!
I'm thrilled I chose Shield to move us into our new apartment. Very professional appointment set-up, and the team of Edwin and Matt did a fantastic job wrapping, securing, and loading up our belongings for the move. …
Dre was very helpful with our move and good communication. Would have them move us again.
Hello Kim! Thank you for choosing our company for your move. We are glad that we could be the team to help you out!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff13
- pricing13
- large truck10
- affordable8
- hardworking staff7
- polite movers4
- smooth unload3
- short notice moves2
- fast labor2
- quick move2
What the company says about itself
Taken from Shield Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Move? Contact Shield Moving today for a free quote and let us help you plan a stress-free”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.comreviews
- mapquest.comdirectory