Smoov Moves
Mover in West Allis, Wisconsin
Google rating
4.8
Ratings counted
24
Are 1 or 2 star
4.2%Around typical
The rating breakdown
1 of the 24 ratings in Google’s published star breakdown for Smoov Moves are one or two star.
Worked out from 24 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in West Allis
5.5 percentage points lower than the middle of the 4 movers in West Allis we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 23 | 95.8% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 4.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Smoov Moves at 4.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Smoov Moves, counted by matching the words they used.
- Items missing or never delivered1 · 100%
- Late, delayed or a no-show1 · 100%
Counted across the 1 one and two star review we have read for Smoov Moves. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 56%
- Worked hard and fast6 · 38%
- Turned up when they said2 · 13%
- Kept in touch2 · 13%
- Careful with belongings1 · 6%
Counted across the 16 four and five star reviews we have read for Smoov Moves. A review can mention more than one thing.
In their own words
This company came highly recommended. I was pleased with the communication of what time they would be arriving. They arrived on time and went right to work. Very pleased with work and service. Reliable and professional, I highly recommend!!!
I cannot say enough good things about Smoov Moves and the incredible service provided by Omar. If you’re looking for a moving company that is reliable, professional, and truly goes above and beyond, look no further! From start to finish, Omar made the entire moving process smooth and stress-free. He is an absolute workhorse—tireless, efficient, and incredibly detail-oriented. He handled everything with care, making sure all of my belongings were transported safely and securely.
These guys were VERY professional the name speaks with for itself my move was smooth they were very careful and showed great customer service!!! I HIGHLY recommend smoov moves to anyone and the price reasonable. I was very pleased with my move!!! Thank you Smoov Moves!
Smoov Moves saved our life and helped us so much! Honestly they went above and beyond and I cannot recommend Omar and his team enough! The kindest group of guys, friendly and funny too! Great service - holy hell fast too! We had a storage unit on the 4th floor and elevator was constantly behind hogged and these men did above and beyond and moved us out of our 10x20 unit on the FLIPPING 4TH FLOOR (going down and up stairs!) and in our new home in 3 hours! Crazy impressive!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- punctuality5
- careful handling3
- efficient2
- boxes2
- stair climbing2
- safe moving2
- friendly demeanor2
- smooth move2
- reliable2
- communication2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- instagram.comsocial