Smart Self Storage Centers Dearborn Heights MI
Self-storage facility in Dearborn Heights, Michigan
Google rating
4.6
Ratings counted
22
Are 1 or 2 star
9.1%Above typical
The rating breakdown
2 of the 22 ratings in Google’s published star breakdown for Smart Self Storage Centers Dearborn Heights MI are one or two star.
Worked out from 22 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 20 | 90.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 9.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Smart Self Storage Centers Dearborn Heights MI at 9.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
- Worked hard and fast1 · 20%
Counted across the 5 four and five star reviews we have read for Smart Self Storage Centers Dearborn Heights MI. A review can mention more than one thing.
In their own words
David provided excellent service from start to finish. He was fast, friendly, and professional, making the entire experience smooth and stress-free. He responded quickly, answered all my questions, and went above and beyond to ensure everything was taken care of. I highly recommend David to anyone looking for reliable, efficient, and outstanding customer service. Thank you, David!
Thank you Taylor! Our staff is amazing and we cant say enough about them. Your review is appreciated.
Such a great place, very helpful and nice trailer to move with. David was very helpful and helped us pick the best trailer for our move. Come get your storage and trailers here!!! Way better than any other place I’ve been in the whole state of Michigan.
Thank you Haley! We appreciate your feedback and your business! We are happy that David was so helpful. We look forward to doing business again.
This place is the spot! Great prices, a super clean entire property. Everything you need is there including u-haul rental and supplies. Cheryl is clear, knowledgeable and friendly on the phone answering questions. Property Manager David is …
Thank you Angela! Our staff is amazing and we cant say enough about them. Your review is appreciated and thank you for choosing us!
I rented a U-haul trailer from them and we were unable to get it hooked up on the first day, David added an extra day no charge for our troubles. He was great to work with and provided extra help and that was very much appreciated. We had …
Hi Tara! We are happy to hear it all turned out to be a positive. Thank you for the feedback!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness5
- door2
- phone2
What the company says about itself
Taken from Smart Self Storage Centers Dearborn Heights MI’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“, ground floor access, online bill pay, 24/7 security cameras, and climate control.”Raw text captured from the page, including any surrounding navigation.