Smith Dray Line Movers of North Charleston
Mover in North Charleston, South Carolina
Google rating
4.5
Ratings counted
36
Are 1 or 2 star
8.3%Above typical
The rating breakdown
3 of the 36 ratings in Google’s published star breakdown for Smith Dray Line Movers of North Charleston are one or two star.
Worked out from 36 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in North Charleston
2.8 percentage points higher than the middle of the 4 listings in North Charleston we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 27 | 75.0% | |
| 4 star | 6 | 16.7% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 2.8% | |
| 1 star | 2 | 5.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Smith Dray Line Movers of North Charleston at 8.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Smith Dray Line Movers of North Charleston, counted by matching the words they used.
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Smith Dray Line Movers of North Charleston. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I gave them a one they don't deserve that their a destination agent and the warehouse manager was rude and refused to take the shipment into warehouse for Friday delivery it's only 4200#
Tim called last minute to schedule his delivery and our warehouse was booked solid. We offered him Saturday morning.
After going back over to my old apt, I realized that there were several items that should have taken on the truck were not loaded, while they did ask what else, I was not aware of what was not taken. A little disappointing, I would probably use them again because of the great customer service at the office.
Lillian: After reviewing your review we cannot find you in our system. Not sure we did … More
Used to be a nice looking establishment, until they started letting semi trucks park all along the front and side access drives. Not a good look for the local community.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 17%
- Careful with belongings1 · 8%
- Professional and courteous1 · 8%
Counted across the 12 four and five star reviews we have read for Smith Dray Line Movers of North Charleston. A review can mention more than one thing.
In their own words
The guys who moved me in were fast, hardworking, and careful with my things. Highly recommend.
We appreciate you for giving us 5-star review! We love to serve our people in North Charleston and SC. Thank you for choosing us as your moving company.
Angel and his team did a full move for us from Maryland to South Carolina. They packed up everything in two days and then delivered two days later down in South Carolina where they unloaded everything in One afternoon. His team disassembled furniture and reassembled upon delivery their attention to detail and respect of my property was unparalleled. I have moved multiple times the military, and this was by far the most pleasant moving experience with a moving company.
Hi Brandon, Thank you so much for taking the time to share this — what an incredible review. … More
Used them to move me from SC to WV. Had a great experience. Same driver and part of the crew were on both ends of the move. Such great people to work with. Tony, the driver was exceptionally great. Very serious but jovial and the other guys …
Glad to hear your long-distance move went well, Jeanie! It was our pleasure to help.
Great place fast loading & unloading..Carl is a great guy !! Excellent service very knowledgeable with his job please give this man a raise..no parking but it's plenty of parking nearby any drivers be safe !!!
We appreciate you for giving us 5-star review! We love to serve our people in North Charleston. Thank you for choosing us as your moving company.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- job3
- truck2
- drivers2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- bbb.orgreviews
- chamberofcommerce.comdirectory
- birdeye.comreviews