Stor It Self Storage
Self-storage facility in Porterville, California
Google rating
4.9
Ratings counted
458
Are 1 or 2 star
0.9%Unusually few
The rating breakdown
4 of the 458 ratings in Google’s published star breakdown for Stor It Self Storage are one or two star.
Against other listings in Porterville
2.7 percentage points lower than the middle of the 9 listings in Porterville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 429 | 93.7% | |
| 4 star | 13 | 2.8% | |
| 3 star | 12 | 2.6% | |
| 2 star | 1 | 0.2% | |
| 1 star | 3 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Stor It Self Storage at 0.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Stor It Self Storage, counted by matching the words they used.
- Crew conduct2 · 100%
Counted across the 2 one and two star reviews we have read for Stor It Self Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Rude, judgmental, into our personal business and you hung up on me. Right Deb...Your prices are to high, so I won't do business with your co.
Hi DeAnna, perhaps you can provide us with some feedback. We have checked our records and don't recall having you as a tenant. Feel free to call us so we make fix or clarify your concerns ([phone removed] opt. 2. Thank you.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 31%
- Worked hard and fast2 · 13%
Counted across the 16 four and five star reviews we have read for Stor It Self Storage. A review can mention more than one thing.
In their own words
This business is ran very well. Best storage place in town. Everyone was friendly and the whole process was fast and easy. I ended up paying less then I thought I would and I am very satisfied with my overall experience.
Haha you are always welcome!! Thank you for your business Trevor!
Great experience, went looking for a local storage unit in town and found this establishment. The pricing for the storage is reasonable and the process for signing up is fairly quick and easy. They definitely take care of you when you step in and they have a lot to offer. I highly recommend stopping by if you’re looking for some units.
Hi Codie, I am so glad you found us! At Stor It, we strive to provide the best service and the cleanest facilities to the Porterville community.
Debbie was sooo awesome. I appreciate the professionalism. Explained all my questions and showed me the size of the units. The property looked cleaned and organized.
Thank you, Crystal! We think Debbie is pretty awesome too. We appreciate your feedback!
This place is amazzing debbie is a life saver seeetest person ever highley recommended you wont regret it and great prices 🙏🏻🙏🏻❤️ …
Thank you, Lupita! We love your glowing review, and we think Debbie is pretty awesome too! 😊 …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- informative staff35
- renting a unit26
- clean units14
- quick process13
- affordability6
- clean storage unit5
- welcoming atmosphere5
- comfortable storage4
- helpful sales person2
- free truck usage2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- yelp.comreviews