Storage Sense - Hattiesburg - Oak
Self-storage facility in Hattiesburg, Mississippi
Google rating
4.6
Ratings counted
120
Are 1 or 2 star
6.7%Above typical
The rating breakdown
8 of the 120 ratings in Google’s published star breakdown for Storage Sense - Hattiesburg - Oak are one or two star.
Against other listings in Hattiesburg
2.3 percentage points higher than the middle of the 17 listings in Hattiesburg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 96 | 80.0% | |
| 4 star | 12 | 10.0% | |
| 3 star | 4 | 3.3% | |
| 2 star | 2 | 1.7% | |
| 1 star | 6 | 5.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Storage Sense - Hattiesburg - Oak at 6.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 46%
- Worked hard and fast1 · 8%
Counted across the 13 four and five star reviews we have read for Storage Sense - Hattiesburg - Oak. A review can mention more than one thing.
In their own words
Shonda is the best! Excellent customer service! Extremely efficient and professional! I am a former customer who decided to come back and I am glad that i did!
We are thrilled to hear Shonda provided excellent customer service! Welcome back, Paul. Your return means everything to us.
Today I was helped by Shonda and she was so nice and helpful. She make sure I was comfortable with the box, showed it to me, and went over all the details and pricing. I was not even prepared to purchase a box today but with her knowledge, kindness and clean facility and unit, I purchased with no hesitation. Great company and employees.
Thank you so much for your kind words, Tamekia Ellis! We're thrilled to hear that Shonda provided you with such helpful and friendly service, making you feel comfortable and informed about your purchase. Your feedback about our clean facility and quality service means a lot to us!
We arrived a few minutes before the store was closing. The manager was absolutely excellent without her help we would not have been able to get a storage unit. She was professional kind and courteous. We are very appreciative of her. she is the main reason why we would come back and use this storage facility again
Thank you for your kind words! We are so glad to hear that our manager was able to provide excellent service and assist you in getting a storage unit. Thank you for choosing our storage facility!
I was able to get the storage space without any hassle. Allison was so friendly and helpful. I really appreciate her for everything. She helped me so much throughout the process. I definitely recommend USA storage to anyone.
We are pleased to hear Allison provided friendly, helpful service throughout your experience. Thank you for recommending us!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff15
- clean area11
- climate control6
- clean unit4
- safe area3
- nice facility3
- office staff3
- easy move in2
- clean storage room2
- unit size2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory