StorQuest Self Storage
Self-storage facility in Thousand Oaks, California
Google rating
4.9
Ratings counted
581
Are 1 or 2 star
0.9%Unusually few
The rating breakdown
5 of the 581 ratings in Google’s published star breakdown for StorQuest Self Storage are one or two star.
Against other listings in Thousand Oaks
About the same as the middle of the 8 listings in Thousand Oaks we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 556 | 95.7% | |
| 4 star | 12 | 2.1% | |
| 3 star | 8 | 1.4% | |
| 2 star | 1 | 0.2% | |
| 1 star | 4 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is StorQuest Self Storage at 0.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 37%
- Worked hard and fast2 · 11%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for StorQuest Self Storage. A review can mention more than one thing.
In their own words
Jenny was very professional and easy to talk to. Transaction went quick my questions answered. Thank you.
Hi Calixto, Thank you for your feedback! We’re glad Jenny provided professional service and made the process quick and easy while answering all your questions. We truly appreciate your support!
Your manager, Jenny is fantastic: professional, Knowledgeable and super friendly. It’s folks like that that make these places run. I mean, let’s face it who wants to go to a storage unit, but they are a necessity and a well run storage warehouse makes a difficult chore much more pleasant. Thank you!
Hi Leland, Thank you for your thoughtful feedback! We're glad to hear Jenny provided professional, knowledgeable, and friendly service that made your experience easier and more pleasant. We truly appreciate your kind words and thank you for choosing us!
Great experience! Jenny, the manager, was incredibly friendly, polite, and attentive to my needs. She made the whole process easy and took the time to answer all my questions. Her excellent customer service really stood out. I highly recommend this storage facility!
Hi Suleica, thank you for your wonderful review! We're delighted to hear Jenny made your experience so easy with her friendly, attentive, and professional service. It's great to know she took the time to answer all your questions and provided outstanding customer care.
Had a great interaction with Jenny. My little son loved her ! She’s very friendly and kind. Facilitate as well , is easy to understand and very accessible. Great prices and good service. Would recommend 💯! …
Hi Aime, Thank you for the wonderful feedback! We’re glad Jenny provided such a friendly and kind experience for you and your son. It’s great to hear you found the facility accessible and easy to navigate as well. We truly appreciate your recommendation and support!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff36
- quick process14
- secure facility13
- efficient staff9
- move out process8
- contract closing7
- security cameras4
- finding the right unit3
- easy unit transfer2
- clean office2
What the company says about itself
Taken from StorQuest Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“362 (805) 386-6003 Agents are Available 24/7 - Call Now! Office Hours Monday - Satur”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- superpages.comdirectory
- yellowpages.comdirectory
- yelp.comreviews