SUPER PROS moving company
Mover in Fargo, North Dakota
Google rating
2.9
Ratings counted
15
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 15 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 8 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 7 | 46.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 8 | 53.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for SUPER PROS moving company, counted by matching the words they used.
- Crew conduct2 · 29%
- Stopped responding2 · 29%
- Damage to belongings1 · 14%
- Items missing or never delivered1 · 14%
- Late, delayed or a no-show1 · 14%
Counted across the 7 one and two star reviews we have read for SUPER PROS moving company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
(Zero Stars) Super Pros Moving also d/b/a BEST FARGO MOVING — DO NOT USE EITHER OF THESE COMPANIES!! Same unprofessional guy (Josh) who will tell you he can do your move, collect payment information and then disappear—he will not take calls, will not return voicemails, will not show up. VERY UNPROFESSIONAL!
Did great work, but when i found damaged items they stopped all communication and i have been trying to reach them for almost 2 weeks Update: Has almost been 2 months and still no reply.
If I could give them a 0 Star rating I would. We scheduled a move with them for this morning at 9AM and after confirming the time with them yesterday, they never showed up. It's been a stressful day due to them falling through on us. Thanks for nothing!
Zero stars. DO NOT USE! I echo Alex Kreps' review from a year ago. Owner Josh Holtan was communicative up until the day of our scheduled move, then didn't contact us and ignored all calls from us the day of, and no one showed up. Had to scramble immediately to rent a truck ourselves and coordinate with friends to help, which is exactly what we were wanting to avoid by paying professionals to handle the moving for us. Days later, still no callback and no explanation.
Just wanted to let everyone know that this company is a big scam they tried to run my card 4 times without my permission and consent they didnt come to my place and they never came out i went with a better company so watch out these guys are so rude over the phone (SCAMMERS ). All they want is to take your money
They are NOT Licenced to operate in the state of ND. Check with ND Secretary of state website. Been inactive and not in good standing since 2013. Also, they are NOT insured. Hence they use U-haul trucks to work around. …
garbage company, breaks your stuff during move and has no means to pay you back this isn't a moving company its 3 guys and a Uhaul they rent. don't use this company at all.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
- Turned up when they said1 · 20%
- Price matched the quote1 · 20%
Counted across the 5 four and five star reviews we have read for SUPER PROS moving company. A review can mention more than one thing.
In their own words
Overall great experience! Had us moved in a professional and timely matter. For the price it’s a great value!
Super Pros was great...on time, professional and flexible! Would definitely recommend them!
Josh and his guys were great. Wouldn't have my stuff down in Fargo from East Grand Forks without them. Rate is super good too compared to what I was quoted from other companies. Were very understanding when i couldn't be there for the load out due to work. Would highly recommend
I had a hired this moving company A couple of weeks ago to do my move today.. Last night Josh called me to let me know that they would be arriving earlier than expected. I waited until an hour after expected and they called and said that a …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- calls4
- truck3