Superman Moving & Storage Express
Moving and storage service in Nampa, Idaho
Google rating
4.7
Ratings counted
39
Are 1 or 2 star
7.7%Above typical
The rating breakdown
3 of the 39 ratings in Google’s published star breakdown for Superman Moving & Storage Express are one or two star.
Worked out from 39 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Nampa
5.3 percentage points higher than the middle of the 12 listings in Nampa we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 36 | 92.3% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 7.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Superman Moving & Storage Express at 7.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Superman Moving & Storage Express, counted by matching the words they used.
- Damage to belongings1 · 33%
- Items missing or never delivered1 · 33%
Counted across the 3 one and two star reviews we have read for Superman Moving & Storage Express. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Highly suggest DON't use. Stole moving totes with our possessions, broke our brand new couch and wanted us to sign our credit card without 1st presenting an invoice for their charges, thus a blank open ended charge.
They changed me twice. they did a good job. But over miss information over when a moving van. I did some refund. They was told there was a few boxes to move and not what was in the unit I show them what I had they what to move in to my cay to haul to the outer unit and the other unit was three units over I said to them there was a truck to help me move it to the outer unit it is a mixed up problem you made for me and he said to me there would be no more charges because of the words was all mix up for what I told…
You continue to attempt to charge my credit card for a remaining balance on our recent move. I am reaching out to dispute the balance/amount you are attempting to charge on quite a few grounds. …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 37%
- Careful with belongings3 · 16%
- Worked hard and fast3 · 16%
- Turned up when they said2 · 11%
Counted across the 19 four and five star reviews we have read for Superman Moving & Storage Express. A review can mention more than one thing.
In their own words
Ronnie and Tyler arrived on time and got the job done quickly. Friendly and professional. Highly recommended.
Hi Charles, Thank you so much for your kind words and the 5-star review! We’re ecstatic to hear that you had a great experience with Superman Moving and will be sure to pass the message on to our team members who made your move great.
Our move was a military move from Kansas to Virginia. The driver (Julian) and his helper were excellent individuals. They brought everything down and made sure it was careful brought in the home. They pointed out every box making sure it was taken off the inventory list. The took all the waste away and left everything in order. The explained the process for compensation if there was anything broken. This has been the 4th move in the last 8 years and honestly the most organized thanks to Julian and his helper. Max
Hi Sisi, Thank you so much for sharing your positive experience with our moving services! … More
Superman moving was scheduled for me for my military move and after hearing the stories of things getting damaged by contractors I was a bit nervous. Victor picked up my items today from Boise, ID and I feel confident in saying that I am now at ease. He was very friendly and professional, and assured me he’d be seeing my shipment through to destination. I would use Superman again for my personal moves in the future!
Blake, thank you for your 5-star review and trust in Superman Moving. We’re glad Victor made your move from Boise, ID smooth and worry-free. Your confidence in our service for future moves means the world to us. … More
Best moving company I've used in all my moves to date. These gentleman wrapped my furniture, packed accordingly, and obviously knew very well what they were doing. Zero damage, extremely professional guys they sent, and excellent customer service. All in all, I will DEFINITELY be using their services if I ever need to move again. Highly recommend. Thank you guys so much! ☆☆☆☆☆
Hi Paul, We're truly grateful for your kind words and thrilled to have been a part of … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- care of household goods3
- moving-related packing3
- credit card2
- careful handling2
- caring driver2
- inventory management2
- courteous staff2
- easy to work with2
- easy move2
- military move2
What the company says about itself
Taken from Superman Moving & Storage Express’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…care we would treat our own. We are a fully insured and licensed Idaho moving company and p”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“…our own. We are a fully insured and licensed Idaho moving company and proud to serve”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial